Enterprise

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  • SuccessFactors swaps NetSuite for ByDesign

    ZDNet | Software as Services Blog RSS
    Phil Wainewright
    15 May 2012 | 2:00 pm
    There was a great piece of theatre on stage at SuiteWorld in San Francisco this morning when NetSuite CEO Zach Nelson revealed that the company had signed an important new customer from the computing world: its archrival SAP. The software behemoth’s newly acquired subsidiary, SuccessFactors, remains a NetSuite customer, Nelson revealed: “They just renewed their license for NetSuite. I’m really pleased to welcome SAP as a customer.” [Disclosure: NetSuite has funded my travel and accommodation to be here].Over in Orlando, SuccessFactors CEO Lars Dalgaard, recently…

  • Who's accountable for IT failure? (part two)

    ZDNet | IT Project Failures Blog RSS
    Michael Krigsman
    17 Apr 2012 | 6:36 am
    This two-part series presents a structure for understanding why IT projects fail, in a way that goes far beyond project management alone. Part one elaborates the problem while part two discusses the need for greater accountability on the part of senior management.BE SURE TO READ PART ONE OF THIS SERIES.RISK AND ACCOUNTABILITYWhile executives cannot anticipate every risk, current standards of accountability are clearly too low. The incidence of failed IT projects, leading to dramatic examples of waste, remains high and there is little cause to assume this situation will change soon.Author and…

  • Customer Service 2012 – Just Get to the Point

    Venture Chronicles
    Jeff
    13 May 2012 | 6:00 pm
    I have had the need to contact 3 different companies today through their call center numbers and I’m done… I simply don’t have any more time to give these companies with all the other stuff I have to do. First there is the IVR system… Then there is the obligatory customer/account/confirmation number dance, I punch it in then I have to say it and then I have to confirm it… Then we go through the recital of problem/need and a repeating of that that for posterity…. Then my issue gets solved after some back and forth, and “can I put you on hold” (as…

  • CIO view: Consumerization and the impact on IT

    ZDNet | IT Project Failures Blog RSS
    Michael Krigsman
    7 May 2012 | 8:35 am
    Even the most casual observer of enterprise software can see the growth and importance of cloud computing. For example, SAP’s purchase of SuccessFactors for $3.4 billion and Oracle’s acquisition of Taleo for $1.9 billion make clear that cloud is now part of mainstream enterprise software.While the growth of cloud is obvious, the impact on IT is less clear. Consider the following chart from a report by the SandHill Group (and sponsored by SAP):The chart shows the growth of IT spending compared to growth rates of a variety of cloud-focused technology companies. This chart…

  • One Year ICD-10 Delay Just Right, CHIME Says

    InformationWeek - All Stories And Blogs
    16 May 2012 | 1:26 pm
    College of Healthcare Information Management Executives says the government's recommendation to postpone compliance with the new medical billing code system until 2014 strikes the right balance.
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    ZDNet | IT Project Failures Blog RSS

  • CIO view: Consumerization and the impact on IT

    Michael Krigsman
    7 May 2012 | 8:35 am
    Even the most casual observer of enterprise software can see the growth and importance of cloud computing. For example, SAP’s purchase of SuccessFactors for $3.4 billion and Oracle’s acquisition of Taleo for $1.9 billion make clear that cloud is now part of mainstream enterprise software.While the growth of cloud is obvious, the impact on IT is less clear. Consider the following chart from a report by the SandHill Group (and sponsored by SAP):The chart shows the growth of IT spending compared to growth rates of a variety of cloud-focused technology companies. This chart…

  • Who's accountable for IT failure? (part two)

    Michael Krigsman
    17 Apr 2012 | 6:36 am
    This two-part series presents a structure for understanding why IT projects fail, in a way that goes far beyond project management alone. Part one elaborates the problem while part two discusses the need for greater accountability on the part of senior management.BE SURE TO READ PART ONE OF THIS SERIES.RISK AND ACCOUNTABILITYWhile executives cannot anticipate every risk, current standards of accountability are clearly too low. The incidence of failed IT projects, leading to dramatic examples of waste, remains high and there is little cause to assume this situation will change soon.Author and…

  • A Special Offer From Our Sponsor

    16 Apr 2012 | 6:45 am

  • Who's accountable for IT failure? (part one)

    Michael Krigsman
    16 Apr 2012 | 6:45 am
    This two-part series presents a structure for understanding why IT projects fail, in a way that goes far beyond project management alone. Part one elaborates the problem while part two discusses the need for greater accountability on the part of senior management.BE SURE TO READ PART TWO OF THIS SERIES.It’s a sobering statistic: nearly 70 percent of IT projects fail in some important way, putting the economic impact worldwide at three billion dollars, which corresponds to 4.7 percent of global GDP. And it’s a universal problem: setbacks span the public and private sectors, occur…

  • Worldwide cost of IT failure (revisited): $3 trillion

    Michael Krigsman
    10 Apr 2012 | 7:25 am
    Image credit: iStockphotoCalculating the global impact of IT failures on an annual basis is a worthy goal. However, aside from the challenge of collecting data, failure itself has no clear definition, subjecting the entire effort to assumptions and guesses. Still, several years ago, one analyst attempted to quantify the data in a noble, yet ultimately flawed, effort.Also read:Worldwide cost of IT failure: $6.2 trillionCritique: $6.2 trillion global IT failure statsRelated:British Computer Society:A study in project failureNonetheless, the challenge of quantification remains. For this reason,…
 
 
 
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    ZDNet | Software as Services Blog RSS

  • SuccessFactors swaps NetSuite for ByDesign

    Phil Wainewright
    15 May 2012 | 2:00 pm
    There was a great piece of theatre on stage at SuiteWorld in San Francisco this morning when NetSuite CEO Zach Nelson revealed that the company had signed an important new customer from the computing world: its archrival SAP. The software behemoth’s newly acquired subsidiary, SuccessFactors, remains a NetSuite customer, Nelson revealed: “They just renewed their license for NetSuite. I’m really pleased to welcome SAP as a customer.” [Disclosure: NetSuite has funded my travel and accommodation to be here].Over in Orlando, SuccessFactors CEO Lars Dalgaard, recently…

  • Paving the cowpaths to the denial cloud

    Phil Wainewright
    14 May 2012 | 8:16 pm
    There was some sound sense — some controversy, too — heard from the stage at last week’s annual All About The Cloud conference in San Francisco. I’ll start with Michael Lock, VP Americas at Google Enterprise, whose cloud apps business he hinted is second only in size to Salesforce.com: “We don’t publish figures on this, but Google Enterprise is the second largest cloud-based B2B SaaS company in the world.”He advised attendees at the event — mostly ISVs — to focus not on cloud but on what it enables: “Cloud is so last year,” he…

  • Tech-hugging eurocrats imperil innovation puppy

    Phil Wainewright
    10 May 2012 | 3:06 pm
    Can technology save Europe? Voters’ rejection of austerity in last week’s elections in France and Greece have spurred new efforts by European policymakers to find ways of fostering economic growth that will pull the continent out of its banking and financial crisis. Cloud computing is one sector that’s under close scrutiny by officials at the European Commission in Brussels and at many national finance and business ministeries as a potential catalyst for growth. A recent study by Boston Consulting Group found that the Internet economy in the G20 nations will grow by an…

  • Crowd scale, friction and the nature of the firm

    Phil Wainewright
    24 Apr 2012 | 11:29 am
    My ears prick up whenever I hear people talking about the works of Ronald Coase in the context of cloud-based business models. Coase inspired the title of my forthcoming book on the topic, Frictionless Enterprise, for reasons I first alluded to in this March 2008 blog post:“According to Coase’s theory of The Nature of the Firm, enterprises form to avoid the transaction costs of buying services or other inputs from other organizations. But that was in 1937. Modern communications, in particular the Web, have reduced the friction costs of doing business with outsiders at the same…

  • The day software ate Cisco

    Phil Wainewright
    22 Apr 2012 | 6:44 am
    It hasn’t happened yet. It’s another of my predictions. But it suddenly struck me this week, as I read about the latest developments in cloud networking. Five or so years from now, the day will come when Cisco will have shrunken almost to nothing, eaten by software.Marc Andreessen’s phrase, “software is eating the world,” coined for a Wall Street Journal article last August, succinctly captures the single most important trend in our world today — not only in computing but in the entire field of business. It’s the driving force behind the rise of what…
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    deal architect

  • More New Florence

    16 May 2012 | 11:17 am
    on the innovation blog The Bionic Foot Ultrabook beauties Denver: a non-stop museum Delta Airlines to buy an oil refinery The Internet is a right, not a privilege The Third Industrial Revolution

  • NetSuite runs SAP!

    15 May 2012 | 8:44 pm
    Zach Nelson, CEO of NetSuite, in his keynote this morning at SuiteWorld welcomed SAP as a customer. SuccessFactors is a NetSuite customer, ergo with the SAP acquisition, he is right. Meanwhile, 2444 miles away (actually 2521 on my Virgin America...

  • The Static Outsourcing Market

    14 May 2012 | 12:40 am
    “Is it just us, or does the outsourcing sector evolve much slower than other tech sectors?” asked a client recently. “Yes and No” I replied. “Many companies sign multi-year contracts, then renew with incumbents so there is a definite feel...

  • More innovation

    13 May 2012 | 10:24 am
    On the New Florence blog Fortune’s Greatest Entrepreneurs of our time Technology and the TSA The neuroscience of Bob Dylan’s genius Lady Serendipity Green Colleges The multi-talented restaurant POS

  • What color is your conference badge?

    10 May 2012 | 1:13 pm
    Gavin Davidson of NetSuite summarizes a major contrast I will see between SapphireNow in Orlando on Monday and SuiteWorld in San Francisco on Tuesday. "Normally when you attend a user conference hosted by a major ERP vendor, it’s quite a...
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    SandHill.com General Feed

  • “Fortune 500 CIO” Is Not a Target Market

    15 May 2012 | 7:00 pm
    Treating the CIO buyer as a single, homogeneous demographic is a ridiculously ineffective and costly way to build relationships and drive revenue growth. There are actually four distinct CIO types, each with different motivations for buying IT. Keep on reading: “Fortune 500 CIO” Is Not a Target Market

  • Five Tips for Storytelling in Marketing

    14 May 2012 | 7:00 pm
    Storytelling is an art that results in subconscious engagement. But there's a science behind it that sales & marketing teams need to apply to any idea they try to convey to a potential buyer. Keep on reading: Five Tips for Storytelling in Marketing

  • XBRL and Interoperability: How Standards-Based Technology Creates Value

    14 May 2012 | 7:00 pm
    XBRL (eXtensible Business Reporting Language) format creates a lot of value for organizations. It facilitates exchanging business information between business systems and supports initiatives to enter new markets. It may also be one of the first embodiments of a semantic Web. Keep on reading: XBRL and Interoperability: How Standards-Based Technology Creates Value

  • Five Cloud Trends: Delivering Mission-Critical Value Beyond IaaS, PaaS, AaaS

    13 May 2012 | 7:00 pm
    Michael Skok of North Bridge Venture Partners, keeps his finger on the pulse and vision of cloud technologies. He discusses where the cloud is headed, including new cloud formations. Keep on reading: Five Cloud Trends: Delivering Mission-Critical Value Beyond IaaS, PaaS, AaaS

  • Thinking Bigger about Cloud and Mobile

    13 May 2012 | 7:00 pm
    In this part 2 of a 2-part SandHill interview on why modern IT is “conceptually simple but hard to do,” Toby Redshaw focuses on cloud and mobile technologies. Keep on reading: Thinking Bigger about Cloud and Mobile
 
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    Hu' Blog

  • Big Data Variety

    Hu Yoshida
    14 May 2012 | 11:22 am
    In past posts we talked about Big Data Volume and Velocity requirements and how they could be addressed with Hitachi Data Systems block, file and content storage. Today we will be looking at big data variety. The reason that big data is getting such attention today is the greater variety of new data types that are available. This data is being generated by many new sources, like click streams, smart meters, smart phones, RFID, NFC (Near Field Communications), etc. Almost every new piece of equipment has sensors built in that can transmit information. In some verticals the increasing us of…

  • 99 Notre Dame, San Jose

    Hu Yoshida
    8 May 2012 | 6:50 pm
    This morning I accompanied a young person to the Superior Court in San Jose. This Court is located at 99 Notre Dame in San Jose. Once we went through the metal detectors we joined a long line of people in a crowded waiting room. What surprised me was the display along the south wall, which reminded me that this location was the birthplace for magnetic disk recording. IBM established a research lab at this location in 1952. The first lab director was Reynold B. Johnson and the first Random Access Method of Accounting andControl, RAMAC, was announced here in 1955. The display consisted of…

  • Big Data Velocity Requirements

    Hu Yoshida
    4 May 2012 | 12:10 pm
    Velocity is the next attribute of big data according to Gartner and IDC which I cited in my post Big Data Origins. This velocity has to do with the speed at which we can input and output big data. This becomes particularly important as more and more of the data is machine generated and the size of data objects explode with multimedia and multi-dimensional objects. The performance characteristics of big data will vary. Some will be sequential streaming with large block sizes; others will be short bursts with very random block sizes, with everything else in between. Since everything is…

  • Big Data Volume Requirements

    Hu Yoshida
    2 May 2012 | 7:49 pm
    Referring back to my last post, I am continuing my series on big data where we are looking at the dimensions of big data: volume, velocity, variety and value, and what we need to do to address them. The first dimension has to do with the “big” in big data – volume. “Big” is defined by most dictionaries as “considerable size, number, quantity, magnitude or extent”. Big is a relative term. For instance big may be 2TB when considered for an “in memory database” like SAP HANA, or it could be exabytes for search engines like Google. Big is also a rapidly moving target. When…

  • Big Data Origins

    Hu Yoshida
    26 Apr 2012 | 10:00 am
    Wikipedia attributes the concept of big data as follows: In a 2001 research reportand related conference presentations, then META Group (now Gartner) analyst, Doug Laney, defined data growth challenges (and opportunities) as being three-dimensional, i.e. increasing volume (amount of data), velocity (speed of data in/out), and variety (range of data types, sources). Gartner continues to use this model for describing big data. IDC uses these same parameters of volume, velocity and variety, and also adds value as a fourth dimension (source: IDC…
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    Andrew McAfee's Blog

  • “FLOPS are not Intelligence” The Type Error of the Singularity

    Andrew McAfee
    8 May 2012 | 2:01 pm
    In my last post, which recapped a fascinating lunch I had with a bunch of economists and AI researchers at MIT, I wrote Computers are getting bigger and faster, but not ‘smarter’ in any human sense of the word. Artificial intelligence bears very little relationship to the human variety, and the two are not going to merge. One of the AI researchers referred to the idea of the Singularity as a ‘category mistake,’ which is a great academic insult. A couple people asked for more details about this ‘category mistake,’ so I went back and reviewed my notes from the meeting.

  • Real Insights about Artificial Intelligence

    Andrew McAfee
    7 May 2012 | 10:24 am
    A little while back Frank Levy, an MIT economist whose work I’ve drawn on a lot, and Seth Teller and John Leonard of the Computer Science and Artificial Intelligence Lab (CSAIL) came to an important realization: MIT is home to both a set of people exploring the economic implications of cutting-edge technologies like AI, and many of the top AI researchers themselves. So shouldn’t these two groups come together, get acquainted, and start swapping ideas? We did so over lunch last Thursday at CSAIL. Because we didn’t discuss blogging groundrules I’ll not disclose the…

  • Talk With Me About All Things Digital on May 3 at 2 pm EDT

    Andrew McAfee
    2 May 2012 | 2:04 pm
    A little while back I sat down with Martha Mangelsdorf, the editorial director of MIT Sloan Management Review, to talk about digital business. We covered the Cloud; Big Data; Enterprise 2.0; technology, skills, and jobs; and lots else. Martha asked great questions; I hope my answers were in the same league. SMR will air a webcast of our 40-minute talk this Thursday, May 3, at 2pm EDT. Viewers will be able to ask questions during the webcast, and I’ll be on hand to answer as many of them as possible afterward. We’ll go until 3:00 pm. I hope you can join in. The registration page…

  • The MIT of Entrepreneurship Studies

    Andrew McAfee
    30 Apr 2012 | 2:01 pm
    … is actually a new course being offered to MIT students this summer. I just learned from Bill Aulet, the Managing Director of the Martin Trust Center for MIT Entrepreneurship, about a great new initiative getting started at the Institute this summer exclusively available to its students and 2012 grads. It’s called the Founder Skills Accelerator, and is intended to give very early-stage businesses a summer’s worth of support – money, space, peers, and mentors. As its website explains: Spend your summer at MIT iterating on a startup idea, and earn up to $20k for your…

  • Where the Jobs Aren’t for New Grads

    Andrew McAfee
    23 Apr 2012 | 5:45 pm
    I was reading an otherwise really good story about education and employment at Yahoo! news when I came across the following sentence: Most job openings are in professions such as retail sales, fast food and truck driving, jobs which aren’t easily replaced by computers. Actually, they are, or soon will be. We might need human burger-flippers for a while yet, but technology is already eating deeply into retail jobs (see this post, this one, and this article from the LA Times). And computers, of course, are already driving cars on our roads. Nevada has begun the work of regulating them,…
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    The Enterprise System Spectator

  • Making Sense of the New Epicor

    Frank Scavo
    12 May 2012 | 10:00 am
    Epicor held its annual Insights user conference this week in Las Vegas. This was the first gathering for customers of both Epicor and Activant since the two firms merged last year. As such, it was a good opportunity for the firm's executives to introduce what they are calling the "New Epicor" to 4000 conference attendees. Three Elements of StrategyAlthough Epicor made many announcements, in this blog post I prefer to focus on three elements of Epicor's strategy, along with my point of view. Blending of Two Cultures. CEO Pervez Qureshi and other presenters made a point of emphasizing the…

  • Infor’s Two-Pronged Cloud Strategy

    Frank Scavo
    3 May 2012 | 4:04 pm
    While enterprise cloud computing pioneers such as NetSuite and Salesforce.com get much of the attention, there is some interesting cloud-work going on among traditional enterprise software providers. One such provider is Infor.I had the opportunity to get an update on Infor’s cloud computing program last week, at Infor’s annual user conference, Inforum. The bottom line: I see Infor’s cloud strategy as having two prongs, and it is beginning to bear fruit.I gave a brief overview of my thoughts on Infor’s cloud strategy in my video interview with Dennis Howlett. In this blog post, I…

  • SAP’s Mobility Strategy: One Million Developers Blooming

    Frank Scavo
    17 Apr 2012 | 8:02 am
    SAP in its press conference last week provided a major update on its database and mobility strategy. In my first post, I outlined my view of SAP’s database strategy. Now, in this second post, I provide my perspective on SAP’s mobility strategy.SAP recognizes mobility as a critical element of its product strategy going forward, along with social business, cloud, and in-memory computing. But as some of my associates been hammering over the past two years, success in mobility requires SAP to enable thousands of small development firms and individual developers to build applications for SAP.

  • SAP’s Database Strategy Faces an Uphill Battle

    Frank Scavo
    15 Apr 2012 | 12:00 am
    Last week I attended a half day SAP press conference in San Francisco, on the subject of SAP’s strategy for database technology and mobility. Both are hot topics in enterprise software, and there were plenty of announcements. In fact, it’s quite easy to get lost in the weeds. So, in this first of two posts, I’ll try to summarize what I see as the big picture for SAP’s database strategy.SAP Positioning Itself as a Database CompanyWhen SAP acquired Sybase in 2010, it said it was doing the deal primarily Sybases's mobility platform. But Sybase also has its traditional relational database…

  • Microsoft Dynamics ERP on Azure: What Are the Benefits?

    Frank Scavo
    27 Mar 2012 | 9:52 am
    Last week I attended Microsoft’s annual Convergence conference, for users and partners of its Dynamics line of enterprise applications. The back-to-back briefings were a great opportunity to get an update on where Microsoft is going with enterprise applications.But the big news from my perspective is that by the end of 2012, two of Microsoft's ERP products, GP and NAV, will be available on Microsoft's Azure cloud.Click on the video interview at the right for my initial thoughts, which I am expanding upon in this post.Azure Complements Existing Hosted OfferingsMicrosoft customers have always…
 
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    Digital Landfill

  • Becoming a Process Revolutionary - 8 Things @Walgreen's did EXACTLY RIGHT to win my Mother's Day #SoLoMo prize

    John Mancini
    15 May 2012 | 6:49 am
    My story begins with this series of pictures, taken 27 years ago. At the time, this seemed like a cool idea for a Mother's Day gift, and maybe one that would begin a bit of a tradition.  Well, 27 of these little photo montages and 2 more kids and one daughter-in-law later, I'm still at it.  [Editor's note:  One might ask why am I still at it 27 years later, and why this fabulous idea has not yet been turned over to one of my kids.  THAT is a very good question.]  Over the years, the process to create these works of art has changed.  The…

  • Gartner -- The number of Information Professionals needed will grow by 50% per year -- #CIP

    John Mancini
    10 May 2012 | 2:10 pm
    A new Gartner report by Deb Logan and Mark Raskino -- Prepare to be an Information Leader -- notes that the first half of the Information Age was all about building plumbing and making processes more efficient, and that the second value is all about creating value from the information these processes produce.  They further note that organizations "must acquire new skills to meet these challenges." A key data point in the report is their contention that the demand for information professionals will increase by 50% year over year through 2015.  OK, let me repeat that, the…

  • Interview with Russell Hunt of Kodak

    John Mancini
    8 May 2012 | 5:37 am
    I am doing a webinar on May 16 with Russell Hunt from Kodak.  The topic? Kodak’s Document Imaging division has been a major player in Content Management, and an important AIIM member for many years. What does the reorganization hold for the future of Kodak and its leadership in document imaging?  What are the questions that Kodak partners and customers are asking right now?   Registration is free by clicking HERE. Check it out.

  • It's Graduation Time - My #Commencement Address - #AIIM

    John Mancini
    6 May 2012 | 9:23 am
    I recently did a seminar for a friend who runs a class at George Mason University for seniors on finding a job in the real world.  My job was to talk mostly about non-profit careers, and secondly about the technology sector. I violated one of my long-standing rules in professional keynote speaking by NOT asking him whether there would be any other speakers, and if so, in what order would we speak. Well, it turns out there was another speaker, and he spoke first.  There were a few characteristics about the speaker I wish I had known beforehand. This guy was a REALLY good speaker.

  • New presentation - Getting Ready for Extreme Information - and 3 other recent presentations

    John Mancini
    3 May 2012 | 10:51 am
    I thought folks might be interested in this new presentation on Big Data and Big Content.  I'm calling it "Extreme Information" - a term I like a lot that I picked up from Gartner.  The Sorcerer's Apprentice reference refers to the dynamic that what we create often spins out of control.  In the case of information management, the challenge is even more challenge.  Per David Weinberger, the key to managing the massive amounts of information that will be coming at us is actually more information. Enjoy.  Interested in a keynote speaker?
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    Schneier on Security

  • Security Vulnerabilities in Airport Full-Body Scanners

    schneier
    16 May 2012 | 6:15 am
    According to a report from the DHS Office of Inspector General: Federal investigators "identified vulnerabilities in the screening process" at domestic airports using so-called "full body scanners," according to a classified internal Department of Homeland Security report. EPIC obtained an unclassified version of the report in a FOIA response. Here's the summary.

  • U.S. Exports Terrorism Fears

    schneier
    15 May 2012 | 6:17 am
    To New Zealand: United States Secretary of Homeland Security Janet Napolitano has warned the New Zealand Government about the latest terrorist threat known as "body bombers." "Do we have specific credible evidence of a [body bomb] threat today? I would not say that we do, however, the importance is that we all lean forward." Why the headline of this article is "NZ warned over 'body bombers,'" and not "Napolitano admits 'no credible evidence' of body bomber threat" is beyond me.

  • The Trouble with Airport Profiling

    schneier
    14 May 2012 | 6:19 am
    Why do otherwise rational people think it's a good idea to profile people at airports? Recently, neuroscientist and best-selling author Sam Harris related a story of an elderly couple being given the twice-over by the TSA, pointed out how these two were obviously not a threat, and recommended that the TSA focus on the actual threat: "Muslims, or anyone who looks like he or she could conceivably be Muslim." This is a bad idea. It doesn’t make us any safer -- and it actually puts us all at risk. The right way to look at security is in terms of cost-benefit trade-offs. If adding profiling to…

  • Friday Squid Blogging: New Book on Squid

    schneier
    11 May 2012 | 4:58 pm
    Kraken: The Curious, Exciting, and Slightly Disturbing Science of Squid. And a review. As usual, you can also use this squid post to talk about the security stories in the news that I haven't covered.
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    Content Management Connection

  • 3 ways to improve knowledge worker productivity

    15 May 2012 | 4:16 pm
    One of the simplest definitions of productivity can be found in Wikipedia: "Productivity is a measure of the efficiency of production. Productivity is a ratio of production output to what is required to produce it (inputs). The measure of productivity is defined as a total output per one unit of a total input." Knowledge worker productivity in the digital age is something completely different. We are still trying to figure out what it's ...

  • iNSIDER Perspective: The World of Information Management

    15 May 2012 | 9:07 am
    In this interview, business consultant and information management professional Steve Weissman covers the need to know topics in Information Management and how too many businesses make the mistake of thinking about the technology first, and the business problem second, when it needs to be the other way around.

  • The Social Organization According to Gartner

    15 May 2012 | 3:10 am
    Here is a book that I recently put at the top of my business reading list thanks to a suggestion by my Merced Group partner, Catherine Shinners. She posted an excellent review, Social Business for Executives. As she opens her...

  • Links for 2012-05-14 [del.icio.us]

    15 May 2012 | 2:20 am
    Create Infographics | Data Visualization Tools | Visual.lyeasel.lyHow We Get Fat | Paleo Diet LifestyleWhat Is Wrong With Grains | Paleo Diet Lifestyle

  • CM Field Guide: Social Coding for CMS Geeks

    14 May 2012 | 8:45 am
    Evil genius Deane Barker (@gadgetopia, gadgetopia.com) approached me with this idea at a vulnerable time. My fingers were itching to code. I had recently transitioned out of all programming responsibility for a consulting client. I was managing a few development projects on which I forbade myself from coding. I was also feeling a little disconnected [...]
 
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    Confessions of an eBiz Junkie

  • The Power of the Narrative

    Len Devanna
    10 May 2012 | 7:10 pm
    What do you suppose this small corked bottle filled with sand is worth?It was purchased at a yard sale for 33 cents.It was later sold for $59.50 on eBay.How's this possible? The power of the narrative. We've been telling one another stories since we figured out how to carve pictures into rocks thousands of years ago. Stories can serve as a powerful tool to teach, entertain, or simply activate our imaginations.  But storytelling isn't restricted to the 'once upon a time' variety. Stories can be used to engage your audience on virtually any topic, and can offer a far more interesting means of…

  • Crisis preparedness - Are you ready?

    Len Devanna
    31 Mar 2012 | 7:52 pm
    It's always interesting to watch how brands deal with a crisis when they arise. As example, JetBlue had their hands full this week with an unfortunate situation at 36k feet. The good news, the brand reacted swiftly and confidently, suggesting they have a well-established crisis response framework in place. But it seems JetBlue may be in the minority here. There are endless examples of brands seemingly caught completely unprepared for the inevitable. In a study by Burson-Masrsteller, a whopping 79% of business decision makers believe their company will experience a crisis within the next…

  • The Business of Saving Lives

    Len Devanna
    10 Mar 2012 | 10:58 am
    I'm honored to be presenting this morning at the Business of Saving Lives Conference at Tony La Russa's Animal Rescue Foundation. Sponsored by VCA Animal Hospitals and PetSmart Charities, the day long event provides attendees practical information and tools for effective animal welfare operations. I'll be sharing some thoughts on the role Social Media can play to help abandoned pets find their new 'forever homes'.  Below are the are that I'll be presenting.   Business of saving lives View more PowerPoint from Len Devanna

  • Refining Marketing Tactics for Impact

    Len Devanna
    22 Feb 2012 | 11:38 am
      The buying behavior of the digital consumer is evolving at a frenzied pace. Our digitally-enabled world has given us unlimited access to product research, while Social Media has put peer sentiment a mere click away. Now consider the pace in which major corporations change. Keeping pace with these rapidly evolving trends is challenging at best. With budgets remaining largely flat, Marketers find themselves spreading finite resources across an increasing number of engagement tactics. Dollars once spent on traditional channels such as print and television advertising have been stretched…
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    Network Security Blog

  • Network Security Podcast, Episode 275

    netsecpodcast@mckeay.net (Martin McKeay)
    1 May 2012 | 7:58 pm
    By the grace of FSM, schedules synced up this week so we could all get together (despite Martin’s perpetual jet lag). Narrowly avoiding a discussion of CISPA (we’ll save that for later), the gang touches on some vulnerability disclosure gaffes, an “attack back” proposal (what year is this?), and more. Network Security Podcast, Episode 275, May 1, 2012 Time:  34:21 Show notes: RuggedCom Owes its Customers an Explanation Oracle scrambles to contain 0-day SNAFU The history of a -probably- 13 years old Oracle bug: TNS Poison ‘Stand Your Cyberground’ Law: A…

  • Network Security Podcast, Episode 272 v2

    netsecpodcast@mckeay.net (Martin McKeay)
    24 Apr 2012 | 7:30 pm
    As a follow up to last week’s episode, Martin was joined last week by Josh Corman to talk to Wade Baker about the 2012 Verizon Data Breach Investigation Report.  Wade talks to us about how the information for the report was gathered, some of the strengths and weaknesses of the analysis and finally how the amazing puzzle that is the front cover was concieved.  The episode is a little longer than normal, but worth the time. When this podcast was first release, it was mistakenly seen by iTunes as the PDF of the DBIR as being the podcast.  Subsequent attempts to upload were similarly…

  • Something to think on from Source Boston

    netsecpodcast@mckeay.net (Martin McKeay)
    18 Apr 2012 | 8:26 am
    “The Internet will never again be as free as it is this morning” – Dan Geer at SOURCE Boston Think on that for a while.  If it doesn’t scare you, it should. Update:  Here’s the full text of Dan Geer’s talk at SOURCE Boston

  • Network Security Podcast, Episode 274

    netsecpodcast@mckeay.net (Martin McKeay)
    17 Apr 2012 | 6:36 pm
    The gang is scattered to the wind.  Rich is off at some random Margaritaville and Zach is pretending he has a real life and a new job or something.  So Martin called out the cavalry and is joined tonight by none other than Dave Lewis, aka Gattaca on twitter (I bet many of you didn’t realize he had a ‘normal’ name).  We talk a lot about privacy (go figure), the TSA (big surprise) and the difference between Canadian and Amercian veiwpoints on a few things.  A good time was had by all.  Or at least by Martin, which is what really matters.  And let’s not forget…

  • This is why CISPA scares me

    netsecpodcast@mckeay.net (Martin McKeay)
    12 Apr 2012 | 10:12 pm
    Unlike it’s brethren, SOPA and PIPA, CISPA doesn’t scare me because it’s aimed at shutting down piracy and giving the media companies unheard of powers. CISPA scares me because it is aimed at letting companies share information between each other and with the government in order to stop bad guys, which is a noble cause. Unluckily, CISPA is written in such a way that 1) it tramples on the very basic rights of due process and privacy to combat these threats and b) it includes clauses that name intellectual property and private information as reasons for this sharing. Which…
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    Martin Fowler

  • photostream 25

    Martin Fowler
    10 May 2012 | 11:46 am
    Winterthur, DE

  • Retreaded: StandardStoryPoints

    Martin Fowler
    10 May 2012 | 11:30 am
    Retread of post orginally made on 06 Sep 2004 I've heard a couple of questions recently about coming up with a standard story point mechanism for multiple teams using extreme programming's planning approach. The hope is have several teams all using equivalent story points, so that three story points of effort on one team is the same as on another. I think trying to come up with this at best of limited value, and at worst dangerous. The estimating system of extreme programming is based on XpVelocity and YesterdaysWeather. Inherent in this is the idea that when you make estimates, the actual…

  • Bliki: OrmHate

    Martin Fowler
    8 May 2012 | 10:31 am
    While I was at the QCon conference in London a couple of months ago, it seemed that every talk included some snarky remarks about Object/Relational mapping (ORM) tools. I guess I should read the conference emails sent to speakers more carefully, doubtless there was something in there telling us all to heap scorn upon ORMs at least once every 45 minutes. But as you can tell, I want to push back a bit against this ORM hate - because I think a lot of it is unwarranted. The charges against them can be summarized in that they are complex, and provide only a leaky abstraction over a relational data…

  • photostream 24

    Martin Fowler
    5 May 2012 | 9:04 am
    Boston, MA

  • Retreaded: PublishedInterface

    Martin Fowler
    3 May 2012 | 9:18 am
    Retread of post orginally made on 26 Dec 2003 Published Interface is a term I used (first in Refactoring) to refer to a class interface that's used outside the code base that it's defined in. As such it means more than public in Java and indeed even more than a non-internal public in C#. In my column for IEEE Software I argued that the distinction between published and public is actually more important than that between public and private. The reason is that with a non-published interface you can change it and update the calling code since it is all within a single code base. Such things as…
 
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    PGreenblog

  • A Guide To Influence(rs) Chapter 1

    Paul G.
    14 May 2012 | 7:11 am
    What this post is not is a discussion of how to determine influence. I’m going to leave that to my dear friend and brilliant scientist, Dr. Michael Wu, the Chief Scientist at Lithium. He, far better... The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg

  • CRM Idol 2012: The Second Season is Here! Cue the Music.

    Paul G.
    30 Apr 2012 | 6:00 am
    Okay, I'm done teasing. Without further ado, welcome to CRM Idol 2012. The submission period opens today. We are pumped and we are ready to roll this year. Without saying this to hype it (mostly), we... The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg

  • The Second Time Around: Human Beings Are Good

    Paul G.
    20 Apr 2012 | 6:00 am
    In mid-2010, for some reason, I decided that I would start a third blog that would focus more on philosophies, literature, etc. I was inspired by several other blogs of that sort being run by folks... The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg

  • The Little Things that Serve: A New (Ongoing) Series

    Paul G.
    17 Mar 2012 | 8:41 am
    I spend a lot of time analyzing enterprise applications, ripping apart and putting together strategies and programs that are customer-facing on their surface. I spend a lot of time looking at the... The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg

  • Glass 4/5 Full: Life, Business and the Narcissism of Small Things

    Paul G.
    31 Jan 2012 | 6:00 am
    Last December I hit 62 years old. Being honest with myself (and since I’m writing this “out loud” – you), I have to say I wasn't thrilled by that because it’s a physical age where your mortality... The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light author Paul Greenberg
 
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    EMC Blogs

  • The Advantages Of Flash In The Enterprise

    15 May 2012 | 8:00 pm
    Micron will be at EMC World next week. Here’s EMC’s Mark Sorenson and Micron’s Ed Dollar setting up some of the conversation which will continue at EMC World.

  • Delivering Storage As A Managed Service: VMAX SP

    15 May 2012 | 7:45 am

  • Phase 3 Innovation Analytics: Hypothesis Exploration

    15 May 2012 | 7:18 am
    In a previous post I described a set of hypotheses about innovation at my corporation (EMC). One of the hypotheses focused on the role of a boundary spanner in the transfer of geographic knowledge: H5: Knowledge transfer activity can identify research-specific boundary spanners in disparate regions. In Phase 3 of the Data Analytics lifecycle (described in my last post), I mentioned that: “Phase 3 represents the last step of preparations before executing the analytical models and, as such, requires you to be thorough in planning the analytical work and experiments in the next phase.” The…

  • EMC World vPass

    14 May 2012 | 5:49 pm
    Not everyone can make it to Las Vegas for EMC World, but for those who can’t there will be live streaming over on vPass. The first time EMC has ever streamed any EMC World content. I always plan to do some coverage at the show but it never works out. Meetings pop up all over the place so I’m always in transit.  I can’t find an internet connection which isn’t being hammered or if I do the moment I sit down and open the laptop 20 people need to talk to me. Usually all at once. So, I’ve given up. I’ll be carry an iPad which won’t have a cellular connection, I’ll have a small…

  • Simplification Is In The Eye Of The Beholder: The New ESI

    14 May 2012 | 5:03 pm
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    NetApp - Analyst Reports

  • Analyst Reports Full Library

    16 May 2012 | 1:31 pm
    View the entire NetApp Analyst Reports Library

  • ESG: NetApp Open Solution for Hadoop

    9 May 2012 | 10:36 am
    This ESG Lab report presents the results of hands-on testing of the NetApp Open Solution for Hadoop, a highly reliable, ready to deploy, scalable storage solution for Enterprise Hadoop.

  • Improving VMware Storage IO Performance

    24 Apr 2012 | 10:36 am
    This article explains how VMware users can improve storage IO performance in their virtual infrastructure using OnCommand Balance

  • IDC: The IT Data Explosion Is Game Changing for Storage Requirements

    19 Apr 2012 | 1:13 pm
    NetApp has earned a worldwide reputation as a vendor that addresses the storage and data management requirements of HPC and other large-scale datacenters. The company has built a strong network of major OEMs that serve the HPC and high-end business analytics/business intelligence markets. The modular NetApp E-Series storage with new SANtricity 10.83 was designed from the start to provide improved building blocks for OEMs and extreme scalability for users.

  • Catching Issues Before They Become Career Limiting

    19 Apr 2012 | 10:36 am
    This report from Storage Analyst firm, Storage Switzerland, explains how OnCommand Balance performance and capacity management software solution enables storage and VMware administrators to optimize resource usage and assure performance of critical VMs.
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    Oracle Bloggers

  • Hitting the Road: Event Updates from IHRIM in Chicago and HCI in New York

    Natalia Rachelson
    16 May 2012 | 1:00 pm
    One of the most enjoyable and rewarding parts of working on the Oracle Fusion HCM team is getting the opportunity to attend and participate in industry events and conferences. Sometimes we, here on the Oracle team, get to share our perspectives and insights about Human Capital, Talent Management, Recruiting, and of course HCM Solutions; sharing thoughts about industry trends, workforce management challenges, and how technology can support, enable, and help drive better business outcomes. But more importantly, when we attend industry events, we get to spend time with customers, partners, and…

  • Which JDeveloper is right for me?

    Chris Muir
    16 May 2012 | 12:34 pm
    Developers downloading JDeveloper will notice that there are two "current" releases to download, 11g Release 1 and 11g Release 2 (abbreviated to 11gR1 and 11gR2 respectively).  11gR1 encompasses the 11.1.1.X.0 JDeveloper versions including the latest 11.1.1.6.0 release.  11gR2 encompasses the 11.1.2.X JDeveloper versions including the latest 11.1.2.2.0 release. What's the difference between the two releases and when would you want to use them? JDeveloper 11g Release 2 includes support for JavaServer Faces 2.0 and was released for customers who are specifically interested…

  • The Java Zone at Bay Area Maker Faire This Weekend

    Tori Wieldt
    16 May 2012 | 12:22 pm
    Visit the Java Zone this weekend at the Bay Area Maker Faire (May 19-20 at the San Mateo County Fairgrounds). The Java Zone in the Expo Hall, brings to life storyboarding, 3-D animation building, device programming, body motion sensors, game making, and more. You can: Learn how Java interacts with other devices using a motion sensor and a Webcam, the Microsoft Kinect records motion to animate a Java game. Play Breakout using the PicoBoard, an external circuit board with sensors for sound, light, a slider and a button, plus four resistance sensors. Learn how to build your own animation and…

  • DDL Script Previews in Oracle SQL Developer Data Modeler

    JeffS
    16 May 2012 | 11:23 am
    Data Definition Language (DDL) is used to describe an object in SQL. When you model a table in your relational model using Oracle SQL Developer Data Modeler, you are probably very curious as to the code that is being generated to represent that object. You can peek into this code using your mouse - The Code behind the pretty picture You can right-mouse-click on an object and choose ‘DDL Preview,’ or you can use the keyboard shortcut, Alt+Shift+I. Here’s trick #1: Mouse Over an object to get the DDL Once the previewer is open, it’s dynamic. So click on another object in…

  • Whitepaper: BPM Patterns & Practices in Industry

    Sanjeev Sharma
    16 May 2012 | 11:15 am
      Check out, the new Oracle whitepaper "BPM Patterns & Practices in Industry", http://bit.ly/Jie8t1
 
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    JT on EDM

  • Business Rules, Decision Management and ASUG

    James Taylor
    14 May 2012 | 1:05 pm
    Copyright © 2012 http://jtonedm.com James TaylorI do a lot of work with companies and organizations adopting business rules and Business Rules Management Systems (BRMS) such as BRFplus and NetWeaver BRM. I wanted to share two things (as I head off to Sapphire/ASUG). First, I often find that when organizations start with business rules they begin by just trying to capture business rules the way they would capture any other kind of requirement in their blueprint. This is not an effective approach and results in what I call the “big bucket of rules.” As I said on my blog earlier…

  • Webinar on decision-centric business design with business rules

    James Taylor
    14 May 2012 | 11:04 am
    Copyright © 2012 http://jtonedm.com James TaylorI am giving a webinar with Gagan Saxena (@Gagan_S), CIO of Apple Vacations on A New Approach to Business Design at Apple Vacations on May 22, 2012 at 10:00 am PT, 1:00 pm ET. Gagan and I will present how how Apple Vacations applied Decision Management to redesign the consumer experience and create a “smart system” that would bring the new capabilities of business rules management, analytics, big data, predictive modeling, complex event processing and natural language processing into the organization. I hope you can join us. Register…

  • Still time to register for our European Decision Management Training

    James Taylor
    3 May 2012 | 9:20 am
    Copyright © 2012 http://jtonedm.com James TaylorThere’s still time to register for the 2-day workshop in Europe next month. This covers the essentials of Decision Management, the effective use of business rules and Business Rules Management Systems and the role of analytics: Berlin – June 4/5 – Register here. The class covers: An introduction to Decisions and Decision Management Categorizing and identifying decisions Characteristics and design of decisions Managing decision logic The role of decisions in systems Getting started and first steps Hope to see you in Berlin.

  • IBM IMPACT Day 2 Keynotes

    James Taylor
    1 May 2012 | 12:20 pm
    Copyright © 2012 http://jtonedm.com James TaylorJohan Gerber of MasterCard kicked things off on day 2. MasterCard does not actually issue the cards with their logo on, they are a technology company that provides a network to link consumers, 32,000,000 businesses and 22,000 card issuers. The network is very high performance, handling 100 pieces of information and processing each transaction in less than 130 milliseconds and can handle 14B instructions in a second.  Security, back up, data management and volumes are all extreme. To build this network, MasterCard partner with IBM to provide…

  • IBM IMPACT Forbes Mini Main Tent

    James Taylor
    30 Apr 2012 | 4:37 pm
    Copyright © 2012 http://jtonedm.com James TaylorThe Forbes Mini Main Tent was kicked off by Mike Perlis, CEO of Forbes. Mike focused on how to build a business as strong as the Forbes brand – something with four legs: Keep print business on track Build the digital business for growth Develop brand extensions like conferences and international Become a great technology company This last one is critical as the world moves on and supports all the other goals. More than being a great media company, must also be a great technology company. Forbes has been working on this a long time, with one…
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    Development & Integration Blogs

  • Retailers use SOA, APIs and Mobility to Compete - Shouldn't you?

    15 May 2012 | 7:30 am
    The SOA approach to multi-channel should be applied across industries; retail is just very visible with their efforts with APIs, mobile and web presences (including social). All these channels should be supported by a solid SOA foundation.

  • How far can reuse go?

    14 May 2012 | 8:25 am
    The more we reuse software, the more productive we are and the higher the return on the development effort. How far can this go?

  • SOA and Legacy Modernization

    14 May 2012 | 5:59 am
    Legacy modernization is a technology trend...

  • Microsoft’s MDT and the reality about ACT.

    14 May 2012 | 5:54 am
    Microsoft has been offering their Microsoft Deployment Toolkit (MDT) for a number of years and just release the 2012 edition at the Spring MMS conference in Vegas.  This includes the latest version of the Application Compatibility Toolkit (ACT) ...

  • Entrekin's Theorem

    10 May 2012 | 10:23 am
    Main Theorem "In any given technology project, there is no such thing as a technology problem.  There are only human problems."   Corollary 1 Unless we are severely resource constrained, we are typically only limited by our ability to work together   Corollary 2 Our ability to
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    StorageMojo

  • Coraid’s scale-out architecture

    Robin Harris
    9 May 2012 | 6:07 pm
    Over the years StorageMojo has seen several architectures that just seemed smart, but whose market potential was blighted by management and funding issues. Violin Memory was one. Coraid was another. In both cases a new CEO – at Coraid, Kevin Brown – has made a world of difference. New funding, new customers, more focus. All good. What does Coraid do? Storage, of course. Inexpensive block-based, scale-out, network storage. Global namespace. Define inexpensive How does $0.40/GB sound? How? Let’s start at the server. The HBAs are Intel NICs that are re-programmed to present…

  • Cleversafe: massive storage, massive patents

    Robin Harris
    7 May 2012 | 10:15 am
    Spoke to Chris Gladwin, founder and CEO of Cleversafe at NAB 2012. Cleversafe had stopped communicating a few years ago – usually a bad sign – so an update was long overdue. When last heard from, Cleversafe had an ISP/MSP target market, offered an open-source version of their software, and focused on safely archiving confidential data on public networks. No more. A 50PB order CEOs are professional optimists. But Chris’s story was good. Their 1st order was 100TB. The 2nd, 50 petabytes. That is a lot of boxes to rack. Now Cleversafe focuses on multi-petabyte orders. They can…

  • SSD symposium tomorrow

    Robin Harris
    24 Apr 2012 | 1:10 pm
    Maximizing value for time spent is a difficult calculus. Especially when it the goal is perspective rather than information. Efficient use of your time will be why the Solid State Storage Symposium works. Starting at 10am at the Doubletree San Jose Airport and going until 4pm, you’ll get to hear about – and question – 9 different SSS-using vendors. The crack StorageMojo research team will be there in force, delivering a keynote that looks at the next 10 years in storage technology and architecture. Not everyone will agree with every point – that would be no fun at all…

  • Amplidata’s distributed object store

    Robin Harris
    17 Apr 2012 | 1:19 pm
    Our digital civilization requires data integrity and long-term preservation, and neither is assured by our current storage infrastructure. But progress continues. Latest case in point: Amplidata. This 4 year old company, based in Belgium with a growing US footprint, brings a new level of erasure code goodness to the both problems with a cluster-based object store. What erasure code goodness, you ask? The first – AFAIK – rateless erasure code, AKA fountain code, storage system in production use. And that is a good thing because? Robustness and efficiency. Amplidata claims storage…

  • Violin’s clean-sheet architecture

    Robin Harris
    11 Apr 2012 | 3:29 pm
    Over 3 years ago StorageMojo saw that Violin Memory was “. . . on the winning architectural track.” Well, it took a lot of time and money, but Violin is making good on that early promise. StorageMojo’s enthusiasm was kindled by Violin’s unique architecture. Here’s a short video that shows how Violin’s architecture addresses key problems with flash: Full screen mode recommended. The StorageMojo take The industry is still in the early days of digesting the implications of fast persistent solid state storage. We’ve built up 50 years of cruft to deal with…
 
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    Network & Infrastructure Blogs

  • Who is the biggest control freak of them all?

    16 May 2012 | 1:59 am
    When it comes to computing, especially operating systems, the trend seems to reducing the amount of control the end users have over their operating system environments [stares hard at garden gnomes]. Of course with any Linux based system you can always pop the hood to access the internals however, some distributions, along with proprietary operating systems, seem intent on making it harder and harder.   Things

  • Deprecated: Such a cool word yet a word so misunderstood

    15 May 2012 | 3:39 pm
    (Posted May 15, 2012) I wanted to talk about the DSNZPARM keys deprecated in DB2 10.  And yes I do realize that I listed them out in a previous post.  However, this time I wanted to discuss why it’s important today, maybe even before migrating to DB2 10, to plan...

  • Microsoft’s MDT and the reality about ACT.

    14 May 2012 | 5:54 am
    Microsoft has been offering their Microsoft Deployment Toolkit (MDT) for a number of years and just release the 2012 edition at the Spring MMS conference in Vegas.  This includes the latest version of the Application Compatibility Toolkit (ACT) ...

  • Metrics have been enhanced for DB2 stored procedures and UDFs

    12 May 2012 | 12:53 pm
    (Posted May 12, 2012) For all of you that love to do performance and tuning of you DB2 subsystems, DB2 land is about to make your job a whole lot easier in the stored procedure and user-defined function (UDF) categories by improving some of the existing metrics and adding...

  • APAR Friday: Another parallel REORG enhancement

    11 May 2012 | 12:29 pm
    (Posted May 11, 2012) Well over a year ago (Feb 2011) I blogged about the addition of the PARALLEL keyword that was made available on the REORG TABLESPACE LIST utility control statement.  (See “APAR Friday: Another great REORG enhancement”) As a result of the group ...
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    Data Management Blogs

  • Deprecated: Such a cool word yet a word so misunderstood

    15 May 2012 | 3:39 pm
    (Posted May 15, 2012) I wanted to talk about the DSNZPARM keys deprecated in DB2 10.  And yes I do realize that I listed them out in a previous post.  However, this time I wanted to discuss why it’s important today, maybe even before migrating to DB2 10, to plan...

  • Where have all the bloggers gone?

    15 May 2012 | 8:00 am
    As is my custom, I was just performing my periodic scan of the bloggers I have followed in the past. The Good News is that I found that a few (a [i]very[/i] few) of them have been blogging fairly regularly. The Just News is that I also found that many have been blogging on a more sporadic basis. The Bad News is that many of them have not posted a new blog entry for quite a while.

  • Metrics have been enhanced for DB2 stored procedures and UDFs

    12 May 2012 | 12:53 pm
    (Posted May 12, 2012) For all of you that love to do performance and tuning of you DB2 subsystems, DB2 land is about to make your job a whole lot easier in the stored procedure and user-defined function (UDF) categories by improving some of the existing metrics and adding...

  • APAR Friday: Another parallel REORG enhancement

    11 May 2012 | 12:29 pm
    (Posted May 11, 2012) Well over a year ago (Feb 2011) I blogged about the addition of the PARALLEL keyword that was made available on the REORG TABLESPACE LIST utility control statement.  (See “APAR Friday: Another great REORG enhancement”) As a result of the group ...

  • It's not to soon to start thinking about IOD 2012 in Las Vegas

    10 May 2012 | 5:07 pm
    (Posted May 10, 2012) The 2012 Information on Demand (IOD) conference is only 5 months away... (where has this year gone already)....  It’s being help once again in Las Vegas at the Mandalay Bay on October 21-25.  Last years conference was huge.   This...
 
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    Enterprise Back Office Blogs

  • Deprecated: Such a cool word yet a word so misunderstood

    15 May 2012 | 3:39 pm
    (Posted May 15, 2012) I wanted to talk about the DSNZPARM keys deprecated in DB2 10.  And yes I do realize that I listed them out in a previous post.  However, this time I wanted to discuss why it’s important today, maybe even before migrating to DB2 10, to plan...

  • CIO and CFO Hunger Games: The Risks and Rewards of Rapid ERP Implementations

    15 May 2012 | 6:31 am
    ERP implementations are a lot like the "Hunger Games" for CIOs, CFOs and other executives tasked with making their ERP projects successful. For those that aren’t familiar with the novel or movie, Hunger Games is predicated on a story where two children from each “district”

  • CIO and CFO Hunger Games: The Risks and Rewards of Rapid ERP Implementations

    15 May 2012 | 6:31 am
    ERP implementations are a lot like the "Hunger Games" for CIOs, CFOs and other executives tasked with making their ERP projects successful. For those that aren’t familiar with the novel or movie, Hunger Games is predicated on a story where two children from each “district”

  • Collaboration and Culture in the Delivery of IT Services

    14 May 2012 | 9:09 am
    As we look at the delivery of IT services through professional services organizations it is valuable to understand that IT services are delivered and received in a cultural context. Companies that emphasize a collaborative way of working between IT vendors and the enterprises they serve will do well to evaluate the tendencies and complexities of culture in their own organizations.

  • Microsoft’s MDT and the reality about ACT.

    14 May 2012 | 5:54 am
    Microsoft has been offering their Microsoft Deployment Toolkit (MDT) for a number of years and just release the 2012 edition at the Spring MMS conference in Vegas.  This includes the latest version of the Application Compatibility Toolkit (ACT) ...
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    MSRC

  • May 2012 Security Bulletin Webcast, Slide Deck, and Q&A

    MSRCTeam
    11 May 2012 | 2:33 pm
    Hello, Today we published the May Security Bulletin Webcast Questions & Answers page, and the May 2012 Security Bulletin Release Webcast slide deck. During the webcast, we fielded 8 questions on various topics, including bulletins released, deployment tools, and update detection tools. We invite our customers to join us for the next public webcast on Wednesday, June 13 at 11am PDT (UTC -7), when we will go into detail about the June bulletin release and answer questions live on the air. Customers can register to attend at the link below: Date: Wednesday, June 13, 2012 Time: 11:00 a.m. PDT…

  • Bulletin Management Process and the May 2012 Bulletins

    MSRCTeam
    8 May 2012 | 12:07 pm
    Hello, Have you ever wondered why bulletins group particular issues together? Or one set of products and not another? Well today Jonathan Ness has posted an insightful Security Research & Defense (SRD) blog discussing some of the nuances and packaging decisions that went into MS12-034. This is a particularly interesting case to dive into and will give readers a better appreciation for the bulletin management process here at Microsoft. For Update Tuesday we’re releasing seven security bulletins – three Critical-class and four Important – addressing 23 issues in Microsoft…

  • MAPP Update: Taking Action to Decrease Risk of Information Disclosure

    MSRCTeam
    3 May 2012 | 12:32 pm
    During our investigation into the disclosure of confidential data shared with our Microsoft Active Protections Program (MAPP) partners, we determined that a member of the MAPP program, Hangzhou DPTech Technologies Co., Ltd., had breached our non-disclosure agreement (NDA). Microsoft takes breaches of our NDAs very seriously and has removed this partner from the MAPP Program. Additionally, starting with our May release, we strengthened existing controls and took actions to better protect our information. We believe that these enhancements will better protect our information, while furthering…

  • Advanced Notification Service for May 2012 Security Bulletin Release

    MSRCTeam
    3 May 2012 | 12:11 pm
    Hello, Today we’re releasing our advance notification for the May security bulletin release, which is scheduled for Tuesday, May 8. This month’s release includes 7 bulletins addressing 23 vulnerabilities in Microsoft Windows, Office, Silverlight, and .NET Framework. All 7 bulletins will be released on Tuesday, May 8 at approximately 10 a.m. PDT. Revisit this blog on Tuesday for our official risk and impact analysis, along with deployment guidance and a video overview of the release. As always, we recommend that customers review the ANS summary page for more information and prepare…

  • April 2012 Security Bulletin Webcast and Q&A

    MSRCTeam
    13 Apr 2012 | 4:30 pm
    Hello, Today we published the April Security Bulletin Webcast Questions & Answers page, and the slide deck presented in the webcast. We fielded 15 questions on various topics during the webcast, including bulletins released, deployment tools, and update detection tools. We invite our customers to join us for the next public webcast on Wednesday, May 9 at 11am PDT (UTC -7), when we will go into detail about the May bulletin release and answer questions live on the air. Customers can register to attend at the link below: Date: Wednesday, May 9, 2012 Time: 11:00 a.m. PDT (UTC -7)…
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    SQLblog.com - The SQL Server blog spot on the web

  • MicroTraining: Executing SSIS 2012 Packages 22 May 10:00 AM EDT (Free!)

    andyleonard
    16 May 2012 | 7:00 am
    I am pleased to announce the latest (free!) Linchpin People microtraining event will be held Tuesday 22 May 2012 at 10:00 AM EDT. The topic will be Executing SSIS 2012 Packages. In this presentation, I will be demonstrating several ways to execute SSIS 2012 packages. Register here ! Interested in learning about more microtraining from Linchpin People – before anyone else? Sign up for our newsletter ! :{>...(read more)

  • Book Review (Book 11) - Applied Architecture Patterns on the Microsoft Platform

    BuckWoody
    15 May 2012 | 11:50 am
    This is a continuation of the books I challenged myself to read to help my career - one a month, for year. You can read my first book review here, and the entire list is here. The book I chose for April 2012 was: Applied Architecture Patterns on the Microsoft Platform. I was traveling at the end of last month so I’m a bit late posting this review here. Why I chose this book: I actually know a few of the authors on this book, so when they told me about it I wanted to check it out. The premise of the book is exactly as it states in the title - to learn how to solve a problem using…

  • Messages do not always appear in [catalog].[event_messages] in the order that they occur [SSIS]

    jamiet
    15 May 2012 | 10:07 am
    This is a simple heads up for anyone doing SQL Server Integration Services (SSIS) development using SSIS 2012. Be aware that messages do not always appear in [catalog].[event_messages] in the order that they occur, observe… In the following query I am looking at a subset of messages in [catalog].[event_messages] and ordering them by [event_message_id]: SELECT [event_message_id],[event_name],[message_time],[message_source_name]FROM   [catalog].[event_messages] emWHERE  [event_message_id] BETWEEN 290972 AND 290982ORDER  BY [event_message_id] ASC--ORDER BY [message_time]…

  • How SQL Saturday could be better

    AaronBertrand
    15 May 2012 | 7:58 am
    I've been to a lot of SQL Saturdays. They are great events to attend - from a community standpoint, from a learning standpoint, and from a speaker growth standpoint. Who could ask for more, right? Great sessions, from passionate speakers willing to both teach and learn, fantastic networking opportunities and lunch. All for free, or at a very low cost - some events need to recover costs and charge $10 for lunch. Still a phenomenal bargain IMHO. But we all know that these events aren't perfect... there...(read more)

  • SQL Server 2008 R2 Service Pack 2 CTP is available

    AaronBertrand
    14 May 2012 | 1:23 pm
    You can download the Service Pack 2 CTP from the following URL: http://www.microsoft.com/en-us/download/details.aspx?id=29848 The build # is 10.50.3720. This service pack contains all of the fixes from Service Pack 1 & Cumulative Updates 1 through 5, and a couple of other minor fixes (a couple of SSRS bugs and a bug about an ALTER TABLE batch not being cached correctly). It does not include fixes from Service Pack 1 Cumulative Update #6, which I mentioned recently . You should *NOT* install this...(read more)
 
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    MySQL Performance Blog

  • Training in London next week

    Peter Zaitsev
    16 May 2012 | 11:24 am
    I’m going to deliver MySQL Training next week (May 21-24) in London. This is a rare opportunity as I do not personally deliver a lot of Training, especially outside of US. There are still some places left if you want to sign up. You will also get a signed copy of High Performance MySQL 3rd edition as an attendee.

  • Benchmarking single-row insert performance on Amazon EC2

    Ovais Tariq
    16 May 2012 | 10:55 am
    I have been working for a customer benchmarking insert performance on Amazon EC2, and I have some interesting results that I wanted to share. I used a nice and effective tool iiBench which has been developed by Tokutek. Though the “1 billion row insert challenge” for which this tool was originally built is long over, but still the tool serves well for benchmark purposes. OK, let’s start off with the configuration details. Configuration First of all let me describe the EC2 instance type that I used. EC2 Configuration I chose m2.4xlarge instance as that’s the instance…

  • Percona Server 5.5.23-25.3 released!

    Hrvoje Matijakovic
    16 May 2012 | 7:09 am
    Percona is glad to announce the release of Percona Server 5.5.23-25.3 on May 16, 2012 (Downloads are available here and from the Percona Software Repositories). Based on MySQL 5.5.23, including all the bug fixes in it, Percona Server 5.5.23-25.3 is now the current stable release in the 5.5 series. All of Percona‘s software is open-source and free, all the details of the release can be found in the 5.5.23-25.3 milestone at Launchpad. Bugs Fixed: Percona Server would crash on a DDL statement if an XtraDB internal SYS_STATS table was corrupted or overwritten. This is now fixed by…

  • Announcement of Percona XtraDB Cluster 5.5.23

    Vadim Tkachenko
    14 May 2012 | 12:33 pm
    Our previous GA release of Percona XtraDB Cluster caused a lot of interest and feedback. I am happy to announce next version Percona XtraDB Cluster 5.5.23, which comes with bug fixes and improvements. List of changes: Fixes merged from upstream (Codership-mysql) Support for MyISAM, now changes to MyISAM tables are replicated to other nodes Improvements to XtraBackup SST methods, better error handling New SST wsrep_sst_method=skip, useful when you start all nodes from the same sources (i.e. backup) Ability to pass list of IP addresses for a new node, it will connect to the first available…

  • Testing Fusion-io ioDrive2 Duo

    Vadim Tkachenko
    10 May 2012 | 3:30 pm
    I was lucky enough to get my hands on new Fusion-io ioDrive2 Duo card. So I decided to run the same series of tests I did for other Flash devices. This is ioDrive2 Duo 2.4TB card and it is visible to OS as two devices (1.2TB each), which can be connected together via software RAID. So I tested in two modes: single drive, and software RAID-0 over two drives. I should note that to run this card you need to have an external power, by the same reason I mentioned in the previous post: PCIe slot can provide only 25W power, which is not enough for ioDrive2 Duo to provide full performance. I mention…
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    ProjectVRM

  • Life Management Platforms

    Doc Searls
    15 May 2012 | 10:00 pm
    Kuppinger Cole, an analyst firm headquartered in Germany, has been hip to VRM for a long time. They gave ProjectVRM an award (that’s it there on the right) at the EIC (European Identity Conference) in 2008, and have been following VRM developments closely ever since. A number of VRM developers were there again at this year’s EIC, where I gave a keynote titled “Free Customers: The New Platform”, and the topic was front and center. In fact VRM has always been about more than relating to vendors, which is another thing Kuppinger Cole has believed as well. It’s been…

  • VRM at IIW

    Doc Searls
    9 May 2012 | 10:29 am
    VRM was a hot topic at IIW last week, with at least one VRM or VRM-related breakout per session — and that was on top of the VRM workshop held at Ericsson on Monday, April 30, the day before IIW started. (Thanks to Nitin Shah and the Ericsson folks for making the time and space available, in a great facility.) Here’s a quick rundown from the #IIW14 wiki: Tuesday, May 1, Session 1 F: VRM Intro (Vendor Relation Management) Developments (T1F) Tuesday, May 1,Session 2 D: Find Out And Control You Digital Footprint (T2D) H: Building a 4th Party VRM Start-Up (T2H) Tuesday, May…

  • Let’s fix the car rental business

    Doc Searls
    15 Apr 2012 | 9:13 am
    Lately Ron Lieber (@ronlieber), the Your Money editor and columnist for the New York Times, has been posting pieces that expose a dysfunction in the car rental marketplace — one that is punishing innovators that take the sides of customers. The story is still unfolding, which gives us the opportunity to visit and think through some VRM approaches to the problem. Ron’s first piece is a column titled “A Rate Sleuth Making Rental Car Companies Squirm,” on February 17, and his second is a follow-up column, “Swatting Down Start-Ups That Help Consumers,” on April 6.

  • Sovereign-source vs. administrative identity

    Doc Searls
    25 Mar 2012 | 9:19 pm
    You know who you are. So does the IRS, the DMV, and every Website you’ve ever made up a login and a password for — so it could “know” you. But none of those entities really knows you. What they know is what the techies call a namespace. What they have isn’t your identity, but an identifier. What they call your identity is an administrative construction. It’s something that had to be made up so that bureaucracies and technical systems could do what they do. Who you are isn’t just how you appear in the namespaces of administrative entities. Who you are…

  • Your actual wallet vs./+ Google’s and Apple’s

    Doc Searls
    6 Mar 2012 | 4:35 pm
    Now comes news that Apple has been granted a patent for the iWallet. Here’s one image among many at that last link: Note the use of the term “rules.” Keep that word in mind. It is a Good Word. Now look at this diagram from Phil Windley‘s Event Channels post: Another term for personal event network is personal cloud. Phil visits this in An Operating System for Your Personal Cloud, where he says, “In contrast a personal event network is like an OS for your personal cloud. You can install apps to customize it for your purpose, it canstore and manage your personal…
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    Symantec Connect

  • IE8 Virtual Layer - Custom IE Settings

    Jsmith73
    16 May 2012 | 8:34 am
    I need a solution Hey Folks, I have a virtual IE8 layer that works perfect on Windows XP with IE7 installed. For a POC that i'm working on am I trying to restrict the IE8 experience to prevent users from navigating away from a predetermined URL that i have set with the virtual layer. I have added the following registry entries to the virtual layer HKLM\Software\Policies\Microsoft\Internet Explorer\Toolbars\Restrictions\NoCommandBar DWORD(1) HKLM\Software\Policies\Microsoft\Internet Explorer\Toolbars\Restrictions\NoNavBar DWORD (1) HKEY_USERS\Software\Policies\Microsoft\Internet…

  • Backup selection in MS-Exchange-Server policy type

    cimo
    16 May 2012 | 8:32 am
    I need a solution Hi! I have to migrate from TSM the Exchange cluster backup of my customer. My master server is a Windows Server 2008 R2 Standard x64, I installed the 7.1.0.4 version.   In my MS-Exchange-Server policy I have a "Files" tab instead of the "Backup Selections" tab and I can flag two Exchange component: " Microsoft Exchange Server component database selection:   Information Store Directory " I can modify the backup selection only with the bpplinclude command. In the 7.1 documentation I read that I should have the usual "Backup…

  • Robotic library is down

    Ashmawy
    16 May 2012 | 8:24 am
    I need a solution hi ,  i have this problem now that i start to backup a directory  using symantec netbackup 7.0.1 on unix and the backup didnot start and there is a messaage in activity monitor said that "  Robotic Library is down on server  ' and in the left pane  at Devices> Robots >  the path or status of robot is disabled   i need urgent help , but in details  steps thanks

  • Winrm service failed to create SPN

    Moab.baom
    16 May 2012 | 8:21 am
    I need a solution With SEP the winrm service of my server failed to create SPN. EventID : 10154 The WinRM service failed to create the following SPNs: WSMAN/MYSERVER.hq.corp.com; WSMAN/MYSERVER.  Additional Data  The error received was 8235: %%8235.  User Action  The SPNs can be created by an administrator using setspn.exe utility.   And without SEP it works

  • BUE NBD Lan/Network backup mode

    Egroeg1980
    16 May 2012 | 8:12 am
    I need a solution NBD (lan based backup mode (as opposed to SAN mode) What does NBD stand for  
 
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    confused of calcutta

  • Of blue raincoats and polka dot bikinis

    JP
    15 May 2012 | 5:27 pm
    Ah the last time we saw you/you looked so much older Your famous blue raincoat was torn at the shoulder Leonard Cohen, Famous Blue Raincoat, 1971     It was an itsy-bitsy teeny weeny yellow polka dot bikini That she wore for the first time today Brian Hyland, Itsy-Bitsy Teeny Weeny Yellow Polka Dot Bikini, 1960   Two songs from my childhood, both immensely memorable. One a novelty song that charted its way to the top, the other a haunting, lilting melody. Guess which one I had to learn to dance to at the age of 14? [I'll have you know that dancing to Leonard Cohen is no…

  • Musing lazily about the Digital Divide

    JP
    12 May 2012 | 6:07 pm
    According to the International Telecommunications Union, and as referred to in Wikipedia, this was the state of the Global Digital Divide in 2010. Digital divides come in many forms: between continents, between countries, within countries; between age groups, between genders, between professions. There are even digital divides between companies and customers, particularly if the company’s inclined to imitate a dinosaur [In which case the company will suffer the same fate as the dinosaur]. When I worked in regulated industries, particularly in finance and telecoms, I had at least one…

  • Musing lazily about filter bubbles

    JP
    11 May 2012 | 6:14 pm
    Life is getting more and more delicious every day. Today I learnt, via my Facebook feed, that “Apple’s Siri thinks the Nokia Lumia 900 is the best smartphone ever” Okay, that got my attention. I read a little more, decided to look into some of the other posts, and found this:     So someone from Apple must have cottoned on to what’s happening. And made some changes. [Incidentally, there is a YouTube video of the original unchanged version here.] Which made me wonder. Why did it even happen in the first place? How come Siri thought so? So I looked lazily into…

  • Thought for food

    JP
    9 May 2012 | 2:45 pm
    I’m in the midst of writing a number of books, on a plethora of subjects. Labours of love. I haven’t quite decided the order in which I shall complete them, or for that matter when I shall complete them. For some it may even be an if rather than a when. I’ve yet to decide quite how to publish them. My inclination is to go for a variation of the now-classic free digital download/$25 hardback/$150 limited edition. But I haven’t decided. As I said, the books are labours of love, I get immense enjoyment just tinkering with them. The one I am keenest to complete will…

  • Hmmm.

    JP
    7 May 2012 | 5:56 am
    I’ve been a fan of Facebook pretty much since its inception, as soon as they let dinosaurs like me in. Continued to be a fan as Facebook grew, count a number of people there amongst my friends. [And no, I do not own any stock there]. There’s lots about Facebook I like. When some people moved over to Google+, I did what most others did. Treated Google+ like a gym. Joined. Went there occasionally. And not much else. I’ve marvelled at how Facebook makes a misstep, learns from it, adjusts and adapts in superfast time. I’ve waxed lyrical about how enterprises could learn…
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    Ross Mayfield's Weblog

  • Telepresence to Moscow

    Ross Mayfield
    12 May 2012 | 12:12 pm
    When I ran for student body President at Foothill College (where I'm giving this year's commencement speech), they had each candidate record a video pitch. Even back then I was a pretty good speaker. But in a room with just a camera pointed at me, no audience to feed off of, I found myself rediculously self-concious and started to choke. Later I lost the campaign, to my roommate. I chalk it up as a learning experience. Yesterday morning I found myself in a room with a camera pointing at me, but it was telepresence to Moscow, giving a talk for the Digital October program. I've used…

  • LinkedIn Acquires SlideShare

    Ross Mayfield
    12 May 2012 | 11:29 am
    Was quite a week... LinkedIn and Slideshare View more presentations from LinkedIn

  • The Next Chapter of Socialtext

    Ross Mayfield
    1 May 2012 | 11:23 am
    Today I'm pleased to share that Socialtext has gained a strategic investment by Bedford Funding ($1.4B PE firm) and will integrate with Peoplefluent. They are all gassed up and stepping on the accelerator. There is a strong strategic fit with Peoplefluent's Enterprise Human Capital Management solutions, but Socialtext will also remain an independent entity set to expand its position in Enterprise Social Software. Nine years ago this month Socialtext was incorporated. After almost 10 years, I'm stepping down from the Board of the company I co-founded.This is a good outcome…

  • Links for 2011-06-06 [del.icio.us]

    7 Jun 2011 | 2:00 am
    5 Mistakes You Can't Afford to Make with Stock Options — Tech ...

  • Links for 2011-04-28 [del.icio.us]

    29 Apr 2011 | 2:00 am
    A VC: Finding And Buying A Domain Name
 
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    Enterprise Irregulars

  • SAP runs NetSuite! (?)

    Vinnie Mirchandani
    16 May 2012 | 7:44 am
    Zach Nelson, CEO of NetSuite, in his keynote this morning at SuiteWorld welcomed SAP as a customer. SuccessFactors is a NetSuite customer, ergo with the SAP acquisition, he is right. Meanwhile, 2444 miles away (actually 2521 on my Virgin America flight last night), at SapphireNow in Orlando, SAP was saying “Wasting no time, SuccessFactors implemented several key SAP Cloud solutions internally in only six weeks.” So, in a press conference after the keynote I humorously asked Zach to send me an image of the wire transfer of the renewal payment of almost $ 1 million SuccessFactors made…

  • SAP Sapphire: Intuitive SRM? Finally! SAP’s User Interface Add-On for eProcurement (Dispatch 4)

    Jason Busch
    16 May 2012 | 4:34 am
    Have you ever wanted to buy a set of color toner cartridges and a drum unit and compared the number of clicks necessary to research, find, analyze and buy the (typically) five items you’re looking for on Amazon compared with a trusty SAP SRM install (we’re talking SAP SRM without the help of a Simplifying IT, Hubwoo or IBX/Capgemini front-end)? Well, if you haven’t, you’re probably not aware of one of the reasons maverick purchasing remains common in earlier eProcurement implementations — SAP and otherwise. Compared to Amazon, many P2P implementations are…

  • News Analysis: Informatica Launches MDM 9.5

    R "Ray" Wang
    15 May 2012 | 4:44 pm
    New Product Addresses The Social, Mobile, Cloud, and Big Data World The convergence of social, mobile, cloud, big data (analytics), and video/unified comms changes the playing field from transactional applications to engagement applications.  The result – a sea change of new data types from structured and unstructured sources.  With greater volumes of data, demand for information shifts from real time to right time in side and outside the enterprise.  Context by process, by roles, by location, and by any other segmentation requires a robust MDM solution to improve the return on…

  • NetSuite Welcomes SAP as Customer, even while SAP Swaps it for ByD

    Zoli Erdos
    15 May 2012 | 4:20 pm
    NetSuite History, Wayne’s World style NetSuite is no stranger to aggressive marketing,  and SAP has clearly been their #1 target for a while starting from pranks like the SAP for the Rest of Us Party during SAPPHIRE 2006 to staging a shootout at the anti-SAP Conference or releasing edgy videos a’la Mac vs Windows and even launching a Business ByNetsuite program – an obvious play on SAP’s Business ByDesign offering, which at some point I called the best SaaS Business Suite customers can’t get their hands on (more on this soon). Well, today is no exception, at the opening keynote…

  • SuccessFactors swaps NetSuite for ByDesign

    Phil Wainewright
    15 May 2012 | 4:14 pm
    There was a great piece of theatre on stage at SuiteWorld in San Francisco this morning when NetSuite CEO Zach Nelson revealed that the company had signed an important new customer from the computing world: its archrival SAP. The software behemoth’s newly acquired subsidiary, SuccessFactors, remains a NetSuite customer, Nelson revealed: “They just renewed their license for NetSuite. I’m really pleased to welcome SAP as a customer.” [Disclosure: NetSuite has funded my travel and accommodation to be here]. Over in Orlando, SuccessFactors CEO Lars Dalgaard, recently confirmed as a member…
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    deal architect

  • More New Florence

    16 May 2012 | 11:17 am
    on the innovation blog The Bionic Foot Ultrabook beauties Denver: a non-stop museum Delta Airlines to buy an oil refinery The Internet is a right, not a privilege The Third Industrial Revolution

  • NetSuite runs SAP!

    15 May 2012 | 8:44 pm
    Zach Nelson, CEO of NetSuite, in his keynote this morning at SuiteWorld welcomed SAP as a customer. SuccessFactors is a NetSuite customer, ergo with the SAP acquisition, he is right. Meanwhile, 2444 miles away (actually 2521 on my Virgin America...

  • The Static Outsourcing Market

    14 May 2012 | 12:40 am
    “Is it just us, or does the outsourcing sector evolve much slower than other tech sectors?” asked a client recently. “Yes and No” I replied. “Many companies sign multi-year contracts, then renew with incumbents so there is a definite feel...

  • More innovation

    13 May 2012 | 10:24 am
    On the New Florence blog Fortune’s Greatest Entrepreneurs of our time Technology and the TSA The neuroscience of Bob Dylan’s genius Lady Serendipity Green Colleges The multi-talented restaurant POS

  • What color is your conference badge?

    10 May 2012 | 1:13 pm
    Gavin Davidson of NetSuite summarizes a major contrast I will see between SapphireNow in Orlando on Monday and SuiteWorld in San Francisco on Tuesday. "Normally when you attend a user conference hosted by a major ERP vendor, it’s quite a...
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    Chuck's Blog

  • Delivering Storage As A Managed Service: VMAX SP

    Chuck Hollis
    15 May 2012 | 7:45 am
    One of the more interesting EMC announcements in the run up to EMC World 2012 came out today with little fanfare, but probably deserves more attention. It's the VMAX SP: a specific, enhanced edition of the VMAX targeted at IT...

  • Simplification Is In The Eye Of The Beholder: The New ESI

    Chuck Hollis
    14 May 2012 | 5:03 pm
    Just about every IT vendor on the planet is investing heavily to tackle the "simplification" problem. IT environments are getting too complex. More time can be spent coordinating between different IT roles than actually getting useful work done. But there's...

  • The Excitement Builds: EMC World 2012 Preview

    Chuck Hollis
    10 May 2012 | 5:37 pm
    Across the globe, we're all gearing up for EMC World 2012: employees, partners and valued customers alike. The pace of preparation has now reached "furious". I almost forgot to pop my head up and share with you a few of...

  • Investing In Tomorrow's Skills: The EMC Academic Alliance

    Chuck Hollis
    6 May 2012 | 3:40 pm
    Listen to most senior executives for a while, and -- sooner or later -- you'll hear the familiar lament that it's so hard to find good people with the right skills. That's understandable -- our economy is moving fast, and...

  • My Friday Rant: Overcoming IT Vendoritis

    Chuck Hollis
    4 May 2012 | 3:04 pm
    I'm continually inspired by people who've overcome challenging circumstances and backgrounds to achieve great things. Through a great deal of persistence and intestinal fortitude, these individuals have risen beyond their humble circumstances, and can be held up as an example...
 
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    Going Social Now

  • Add Organ Donor Status to FB Profile. Brilliant.

    1 May 2012 | 6:00 am
    Today Facebook is urging its US members (roughly 161 million of them) to add their donor status to their Facebook profiles according to the NY Times. There are around 7,000 patients waiting organ transplants. In addition to encouraging Facebook members to add their donor status, the company is also encouraging everyone to list their birth dates and schools to further create peer pressure to further push people to add their names to the rolls of registered organ donors.I couldn't be more impressed with the initiative. It's been done on a smaller scale by other companies on the…

  • Sosolimited via The Creators Project

    6 Apr 2012 | 11:55 pm
    An inspiring perspective and worth watching. This isn't about digital marketing or about social media but how Sosolimited thinks about bits and bytes is how brands need to think too.

  • Breaking down the Paid, Owned & Social Media Chinese Walls

    25 Mar 2012 | 10:54 pm
    It is easy to forget that social media marketing has one critical challenge. You cannot scale it consistently. If your plan goes really well, it'll scale on its own. Similarly, if things go really badly your marketing efforts (much to your irritation) will probably scale too. However, there's never any guarantee as to why and when your social media marketing efforts will scale. If you're trying to reach a certain number of consumers in a certain way in a certain time period, you simply can't depend on organic social media to do so. Even the most perfect marketer cannot depend on that.Hence…

  • Interview with MediaPost on how Facebook is growing up in the eyes of marketers

    24 Mar 2012 | 7:10 am
    Pepsi is among brands that have recently updated its Facebook presence, when the social net redesigned company pages. Online Media Daily spoke to me,  to discuss the upgraded brand pages, the new ad offerings and analytics tools Facebook introduced in February. Interview below.OMD: What's your take on the new Facebook brand pages incorporating Timeline?Singh: The first version of brand pages did not always engage consumers around a brand. This version does a few different things. One is putting the Wall front and center even more strongly -- that's a big step forward. With Timeline…

  • Super Bowl Digital Advertising Madness

    31 Jan 2012 | 10:11 pm
    Super Bowl is upon us as is the advertising madness around. There are a few key themes that will hold true this year for sure and are already surfacing:1. Releasing ads online early is becoming table-stakes. Nearly everyone seems to be doing this and with good reason. It's about building momentum into the Super Bowl typically done with a mixture of paid and organic promotions of the TV ads online.2. The smarter advertisers are constructing narratives around teasers, the TV commercial and what should happen after the ad airs. Some are even focusing on second screen social TV experiences (we…
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    Smart SaaS

  • SaaS Business Profile: ServiceNow

    Kevin Dobbs
    8 May 2012 | 9:00 am
    Company:        ServiceNow Started:            2004 Located:          San Diego, California Geography:     Global Market:            IT Solutions Products:         Cloud-based services that automate enterprise IT operations. Key Customers: AGL, Bosche Siemens, CERN, Emory University, Equinix, Harrods, John Lewis, Juniper Networks, Lawrence Berkeley National Laboratory, NHS, PWC, REI, Sony Pictures Entertainment, Staples, University of San Francisco Website:           Service-Now Blog:                ServiceNow Commentary Twitter:…

  • SaaS Business Profile – Hubspan

    Kevin Dobbs
    24 Apr 2012 | 11:40 pm
    Company:        Hubspan Started:             2000 Located:           Seattle, Washington Geographies:  Global Market:              Cloud Business Integration Products:         B2B Integration Key Customers: Ariba, CNET IBM, Interra IT, Middleware Management Partners Corp, NetSuite, NuBridges, SciQuest and Visa Website:          Hubspan Website Blog:                Hubspan Connections Twitter:            @Hubspan Recent News Hubspan Announces Six New B2B SuiteApps for NetSuite’s SuiteCloud Computing Platform Hubspan Channel…

  • SaaS Business Profile: Lumesse

    Kevin Dobbs
    16 Apr 2012 | 11:00 am
    Company:             Lumesse Started:                  2003 Located:                Guildford, UK Geography:          Global Market:                  HCM, Integrated Talent Management and Learning  Products:              Lumesse TalentLink and Lumesse Learning Key Customers:  Siemens, Heineken, Levi Strauss & Co, Nike, GlaxoSmithKline, Tommy Hilfiger Website:                Corporate Website Blog:                      Voice of Lumesse Recent News: Learning made easy – Lumesse ETWeb v11.1 introduces award-winning…

  • The Maturing of the Social Enterprise

    Kevin Dobbs
    20 Mar 2012 | 9:17 pm
      After attending CloudForce conference in San Francisco last week it started to become apparent that Salesforce.com’s strategy around the Social Enterprise might be real after all.I have to admit that the first time that I heard about Chatter and the Social Enterprise, I was skeptical, but now that more than two years have gone by, I am starting to believe that this could be a major shift in the SaaS market. There have been a number of big players emerging out of the social software market over the last five years including LinkedIn, Twitter, Facebook, or and even Yammer.It is clear…

  • Four Emerging Hybrid SaaS Strategies

    Kevin Dobbs
    6 Mar 2012 | 8:00 am
    Gartner projects that the global SaaS market will grow to more than $21 billion by 2015, with a CAGR in excess of 15%.  This means that the SaaS market will be growing 5 times faster than the traditional on-premise software market and customers are now making a serious pivot towards SaaS.  This change in buyer preferences has become a big driver for many traditional ISV’s to start seriously considering moving their businesses towards SaaS.  This move to the Cloud is causing traditional software businesses new set of unique challenges such as: How much will my firm have to invest in…
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    CA on Security Management

  • FBI Campaign on Corporate Espionage Highlights Insider Threats

    Russell Miller
    16 May 2012 | 11:25 am
    Last week the FBI launched a campaign to educate the public about the threat of corporate espionage. What is new about this initiative is that the FBI is talking directly to the public about espionage and providing a list of suspicious behaviors that employees of U.S. companies should be on the lookout for. The campaign will even extend beyond the Internet to billboards and messages on bus...  

  • Defend against APT attacks from the inside out

    Russell Miller
    11 May 2012 | 12:49 pm
    NPR's morning edition had a segment titled "Cybersecurity Firms Ditch Defense, Learn To ‘Hunt." The focus of the piece is on attacks from China that look to gain intellectual property and other trade secrets from specifically-targeted Western firms.  This type of attack is called an Advanced Persistent Threat (APT). There is little doubt that APTs are a growing problem;...  

  • CA ControlMinder Meets SAP Requirements

    Russell Miller
    9 May 2012 | 8:44 pm
    The CA Security team is pleased to announce that SAP has determined that CA ControlMinder meets its requirements for mission-critical customer SAP Linux environments and will fully support its own components in a Linux/CA environment. Further details can be found on the SAP support website (registration required) For further information on how CA solutions can help improve SAP security, please...  

  • VMware Source Code Breach Highlights Need for Virtualization Security

    Russell Miller
    2 May 2012 | 11:01 am
    VMware confirmed on April 24 that a portion of the source code to their ESX hypervisor was stolen and posted on the Internet. The reported damage so far has been limited - only a single file has been posted from an older version of the software. While it is not expected that the release of even the full source code to VMware ESX would open the flood gates to rampant hypervisor compromises, this...  

  • OTTF – Providing a Level of “Surety”

    Joshua Brickman
    20 Apr 2012 | 11:49 am
    As I wrote last December, I've been working on the Open Trusted Technology Forum (OTTF) with The Open Group.   In March we published a "snapshot" of the Open Trusted Technology Provider Standard (O-TTPS) and it's getting quite a lot of visibility. Just a couple of weeks ago the CTO of The Open Group, Dave Lounsbury, testified before the House Energy and Commerce...  
 
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    Venture Chronicles

  • Sapphire 2012

    Jeff
    16 May 2012 | 10:44 am
    I have been in Orlando for the Sapphire event and while I missed day 1 I did take in the full experience yesterday. With no particular narrative here is a summary of thoughts I collected. Sapphire is huge, the main pavilion is easily 3-4x the size of Dreamforce and the energy is studious and focused. Walking the show floor revealed a lot of SAP people in every area demo’ing and talking about SAP products and technologies, and as @pgreenbe noted there wasn’t a lot of chaos and noise. It’s actually very pleasant to be on the show floor. The morning keynote featured co-CEO Jim…

  • Utility at What Cost?

    Jeff
    14 May 2012 | 1:20 pm
    Dan Gillmor is critical of the NYTimes decision to require Facebook login for verified identity, which brings with it greater access to services in their online offerings. News organizations that use Facebook for login to comments and other features are unbelievably short-sighted. Which, of course, is absolutely nothing new. Normally I would be at the front of the line when it comes to criticizing the NYTimes but in this case I think their decision is calculated and reasonable. What they are getting is a real name identity system without the substantial obstacles that would otherwise not be…

  • Customer Service 2012 – Just Get to the Point

    Jeff
    13 May 2012 | 6:00 pm
    I have had the need to contact 3 different companies today through their call center numbers and I’m done… I simply don’t have any more time to give these companies with all the other stuff I have to do. First there is the IVR system… Then there is the obligatory customer/account/confirmation number dance, I punch it in then I have to say it and then I have to confirm it… Then we go through the recital of problem/need and a repeating of that that for posterity…. Then my issue gets solved after some back and forth, and “can I put you on hold” (as…

  • What Kind of Fear Owns You?

    Jeff
    12 May 2012 | 7:02 pm
    “Fear defeats more people than any other one thing in the world.” - Ralph Waldo Emerson I have two experiences that have taught me more about the human condition than all other things in life combined, being a parent and being an integral part of a small company. What I have concluded is that fear is an unavoidable component in most of the decisions we make, whether conscious or not, and that the opposite of fear is not courage, it is love. Not all fears are equal when it comes to the paths that people take in life. Some are ruled by fear of failure while others fear success, fear…

  • Network Laws

    Jeff
    30 Apr 2012 | 7:09 pm
    Last week I spoke at Dr. Natalie’s social business class at UCLA and one of the presenters who was on before me commented on the idea that people have a finite number of connections they can maintain, if I recall correctly he said 123 connections. What he is referring to is something called Dunbar’s Number, which asserts that the number of relationships a person can maintain is limited by the human brains cognitive abilities to between 100 and 230, with 150 being the commonly quoted number. I have no reason to dispute this and would defer to Dunbar’s research in this area…
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    Locuz Blog - IT Infra Lifecycle

  • Business Transformation = Data Centre Transformation + Workplace Transformation

    Uttam Majumdar
    11 May 2012 | 5:51 am
    Neither are the Data Centre’s or Workplaces same anymore. Businesses have an opportunity to stay ahead in the transition curve by taking advantage and clasping transformation. The two technology areas will enable Business Transformation and among many reasons one single compelling reason I would consider is AGILITY. Workplace Transformation Data Centre Transformation Cheers! Uttam

  • Evolutionary Fabric. Revolutionary Scale.

    Uttam Majumdar
    24 Oct 2011 | 12:02 am
    Quite catchy - Cisco way to Unified Fabric Architecture… Its promise was to deliver flexibility across Physical, Virtual and Cloud environments for any application – now promises enhancements for new age massively scalable Data Centres to deal with Big Data/Hadoop environments and bare-metal deployments. These data centres have massive blade density and demand flexible workload mobility (VM’s freely moved) not compromising on plug-and-play capability plus throughput on network and storage transport. Unified Fabric will virtualize data centre resources and connect them through a high…

  • Cisco ISE

    Uttam Majumdar
    8 Oct 2011 | 7:46 am
    Must watch… Cheers! Uttam.

  • Anywhere any device

    Uttam Majumdar
    3 Oct 2011 | 12:24 am
    The rapidly growing use of Tablets by Enterprise users is making it imperative they get anywhere any device access to all applications. Anytime is implicit. Many Businesses are unprepared with such sudden rise in on-demand access by unconventional devices. Access to Business applications had been in some form tied down to desktops/laptop hardware and operating system on them. Application access and user side applications need to be decoupled from hardware of users and be centrally hosted. For example the desktop is Virtual and is provisioned to user from the (Private) Cloud. Equally well for…

  • Private Cloud Infra

    Uttam Majumdar
    20 Sep 2011 | 12:27 pm
    We are an authority in building Private Cloud Infra. Something that I have been longing to write for a while but wanted to be sure if we were not missing anything. With a tested methodology and deep expertise across parts of a service ready stack, in place, we can help customers transition their Core Technology Infrastructure to Cloud Infra. Our offering is independent of any Virtualization or Storage or Interconnect technology. We can assist customers chose an appropriate stack that will provide full scale Automation and Orchestration. Resource provisioning thru our self service portal is…
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    Exchange Server Pro

  • I’m on the Coalface Tech Podcast

    Paul Cunningham
    14 May 2012 | 6:31 am
    Just over a week ago I recorded an interview with Mick and Chris from the Coalface Tech podcast, and they’ve now published the first part online. In this podcast we talk about some of the rumours around the upcoming Exchange 15, going into a bit more detail about the leaks and observations I published in this recent post. You can listen to the interview here. Thanks again to Mick and Chris for having me as a guest, it was a lot of fun. Related posts:Observations: What to Expect from Exchange 15I don’t write about Apple products This article I’m on the Coalface Tech Podcast is ©…

  • Generate SMTP Error Statistics using Log Parser and Exchange Server 2010 Protocol Logs

    Paul Cunningham
    10 May 2012 | 6:00 am
    The Exchange Server 2010 protocol logs can reveal some interesting information to you about the number of SMTP errors that are occurring for connections to or from your server. This information is useful for scenarios such as checking whether your outbound mail may experiencing a high rate of failure, or discovering whether someone is continually trying to relay through your email server (in which case you could then look at the top sender IP addresses to investigate further). Remember that protocol logging is not enabled by default on Exchange 2010, and must be enabled on a per-connector…

  • Report Top Sender IP’s on Exchange Server 2010 using Log Parser

    Paul Cunningham
    9 May 2012 | 6:00 am
    When you are investigating Exchange Transport server load one of the interesting pieces of data to look at is the IP addresses that are connecting to your server the most. There are two different log sets that you can use for this: Protocol logs Message Tracking logs One of the best ways to describe the difference between these is that protocol logs will capture SMTP connections that may or may not make it all the way in to the Transport pipeline. For example a connection from a spammer that gets blocked by IP filtering will appear in the protocol logs but not the message tracking logs. The…

  • Show Full Free/Busy Details for Exchange Server 2010 Room and Resource Mailboxes

    Paul Cunningham
    6 May 2012 | 8:35 am
    In the comments of my article about Exchange Server 2010 Room mailboxes some readers wanted to know how they can configure the Room mailbox to show more details about existing meetings in the free/busy information that is revealed to other users on the network. Consider the scenario where a room is booked, and perhaps another person wants to contact existing meeting organizers to ask if they can remove a booking to make room for a more important one, but the free/busy information (as seen in the Outlook Scheduling Assistant) doesn’t indicate who made the bookings. This is caused by the…

  • Managing the Replication Source for Exchange Server 2010 Mailbox Database Reseed

    Paul Cunningham
    2 May 2012 | 8:48 am
    In some Exchange Server 2010 environments the administrator may encounter a situation in which mailbox databases need to be reseeded from a single server in one site to multiple servers in another site. Consider a scenario where the mailbox database is active in a site with a single mailbox server, and has passive copies in a site with two mailbox servers. The two mailbox servers hosting passive copies need reseeding due to some fault that has occurred. Exchange Server 2010 multi-site DAG If the reseed was commenced for both servers it would effectively mean the data was replicated across the…
 
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    Process Cafe

  • What's your experience of BPM so far?

    16 May 2012 | 10:00 am
    What's your experience of BPM so far? It seems to me that a lot of the work I am currently doing is related to "Let's see what we’ve got and document it" rather than ”OK, I'm wanting to make this more efficient, how can I do that?”. As an example I spent time last year working with a large merchant bank who were wanting to document their sales process to help them understand how they could better sell to customer. This included understanding what was ”core” to their business and what was ”ancillary, but still profit-worthy”. The whole thrust of the BPM side of things was just to…

  • Top posts for January 2012

    20 Feb 2012 | 10:00 am
    The top posts on The Process Cafe for January 2012 were: 1) Silo Thinking and Why it is Bad - A perennial favourite 2) Ten BPM blogs you should be following. This is closely linked to the BPM Blacklist 3) What are your criteria for choosing a BPM tool? 4) Seven ways PI's can make your process worse - a guest post from Bernie Smith at madetomeasurekpis.co.uk. 5) As is vs To Be. One of my personal favourite entries 6) The Two Axioms explained. In which I explain my assertion that there are two key axioms in BPM. 1) There are a large number of process issues that are common amongst most…

  • 7 Ways KPIs Can Make Your Process Worse

    13 Jan 2012 | 10:00 am
    (Today's post is a guest post from Bernie Smith from madetomeasurekpis.co.uk. In it he lists seven ways in which the use of Key Performance Indicators can make your processes worse). Most people nod vigorously and agree that KPIs and measures are a "good thing". Used sensibly they are, but many organisations are actively undermining their process improvement through the poor use of measures.  Here are some of the most common pitfalls and some ideas on how to tackle them. 1. KPIs that show you only part of the picture.  Even if your measures and KPIs are set up properly, you may be…

  • More reasons to document your 'As Is'

    11 Jan 2012 | 10:00 am
    The 'As-Is' process: Much maligned and quite divisive? Or a necessary piece of BPM work?  Regular readers of this blog will know my opinion when it comes to documenting the As Is process (TLDR: Do it), and I was encouraged to see a note from Scott Cleveland on his blog which, basically talks about the same thing. He brings up a number of other points which I think are relevant: First, companies that have improved processes have followed this tried and true process: Document the process; Check to be sure you have it documented properly; Measure how long that process takes today; Improve…

  • Holiday Greetings from The Process Cafe

    23 Dec 2011 | 10:00 am
    Wherever you are, and whatever your denomination, I would like to take the opportunity of thanking all my readers, subscribers, Twitter followers and Google+ circlers, and wishing you all the best for the New Year.  Thank you.  Gary The Process Cafe
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    Panorama Consulting Solutions

  • Tyler Technologies to Provide ERP Solution to City and Schools of Alexandria, Virginia

    Tyler Technologies
    16 May 2012 | 1:26 pm
    City and Public Schools of Alexandria select Tyler’s Munis ERP solution to improve efficiency Tyler Technologies, Inc. has signed agreements with the City of Alexandria, Va., and Alexandria City Public Schools for Tyler’s Munis enterprise resource planning (ERP) solution. The contracts include software licenses, related professional services, maintenance and support. Alexandria is an independent city in Virginia with a population of approximately 140,000 and 2,550 employees. The City issued a competitive bid for proposals before selecting Tyler’s Munis ERP applications,…

  • Podcast Posted: The Importance of Business Process Management in ERP Implementations

    Brevard Neely
    16 May 2012 | 10:46 am
    Our popular podcast series has returned! The Importance of Business Process Management in ERP Implementations is a Q&A with Eric Kimberling about the need for companies to streamline and improve business processes prior to and/or during an ERP implementation. Topics discussed include the usefulness of industry “best practices” included with the ERP software, who within the company should be tasked with the business process restructuring, and the overall impact of process changes on an organization.

  • Why Can’t the Federal Government Seem to Implement ERP Systems?

    Eric Kimberling
    16 May 2012 | 3:00 am
    ERP implementations are always difficult, and often times even more so for government organizations. An interesting recent Computer World article discusses how the Government Accountability Agency (GAO) recently uncovered the sad state of some of the US military’s ERP implementation projects. The agency issued a report that found “Many of the [ERP] projects are years behind schedule and significantly over budget, including one that is expected to rack up nearly 10 times its initial cost . . .” Unfortunately, the U.S. Military isn’t alone. Recent articles in the IT press have…

  • Bill.com Integrates with NetSuite to Deliver Seamless Cloud-Based Financial Management

    NetSuite, Inc.
    15 May 2012 | 11:46 am
    NetSuite customers now have integrated access to Bill.com’s best-in-class bill payment, approval and processing solution Bill.com, the leader in integrated bill payment, online invoicing and cash flow management solutions for businesses, today announced seamless integration with NetSuite’s cloud computing platform. NetSuite is the industry’s leading provider of cloud-based financials/ERP software suites. Bill.com’s award-winning Cash Flow Command and Control(TM) System provides NetSuite’s users with a new and easy way to automate their bill pay and workflow…

  • IQMS Named a Best-in-Class Logistics Provider

    IQMS
    15 May 2012 | 11:36 am
    Inbound Logistics magazine again recognizes IQMS as a leader for its supply chain technology that works in concert with its total ERP and MES system IQMS, a manufacturing ERP software developer with an ongoing, proactive commitment to its product and relationships, today announced that it has been named one of Inbound Logistics’ 2012 Top 100 Logistics IT Providers. Drawn from a pool of more than 300 companies, 2012’s winners were selected specifically because they solve Inbound Logistics’ readers’ need for simplicity, ROI and efficient implementation. Integration was the central theme…
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    Elemental Links

  • Link Collection — May 13, 2012

    brenda michelson
    13 May 2012 | 6:30 am
    How Will You Measure Your Life? – Harvard Business Review “I’ve thought about that a million times since. If I had been suckered into telling Andy Grove what he should think about the microprocessor business, I’d have been killed. But instead of telling him what to think, I taught him how to think—and then he reached what I felt was the correct decision on his own. That experience had a profound influence on me. When people ask what I think they should do, I rarely answer their question directly. Instead, I run the question aloud through one of my models. I’ll describe how…

  • business-first technology leadership wins

    brenda michelson
    10 May 2012 | 10:54 am
    In 2010, when I wrote the Elemental Links tagline, “Technology Insights for Business Enthusiasts”, some of my trusted associates pushed back, telling me that I need to lead with TECHNOLOGY. But, here’s the thing. In the enterprise, from which I came and continue to serve, a technology-first mindset leads to disdain. Contrary to the hyperbole of the technology press, analysts, pundits and product marketers, true, enduring, information technology success begins with a business-first mindset, which includes constant context checks. Now, it would be fair to slap a (micro) pundit…

  • Big data fetishes: social and mobile – Active Information

    brenda michelson
    10 May 2012 | 7:59 am
    This week, I wrote about data fetishes on Active Information. Excerpt: “On the Big Data front, I’m intrigued by the potential of fast, wide and deep data processing to solve hard problems, learn from outliers and make informed, data-driven decisions. And, as my clients will attest, I advocate instrumenting everything as a means to discover true customer, business and systems behaviors. However, I don’t believe that all data has equal value. Nor does all valuable data hold its value over time. Good data programs rely on context and include data weeding. But, what about the…

  • On enterprise blueprinting — entrenchment

    brenda michelson
    7 May 2012 | 6:40 am
    It is naive to believe one can, or should, blueprint an enterprise. An enterprise is a complex system that must continually, adapt to survive and thrive. For any system to sustain, shift, and grow, over time, it requires energies (accelerants), efficiencies, connectors (& disconnectors), and means to remove waste. Enterprise architecture should focus its attention on fortifying these core functions of the enterprise system, via the infusion of intellectual and digital capability. Enterprise architecture should capacitate fluidity, not rigidity. Related posts: Entrenchment: What we have is…

  • Entrenchment: What we have is a thinking problem

    brenda michelson
    7 May 2012 | 6:37 am
    On May 1 — while sacrificing yet another shirt to a hotel iron — I had an epiphany of sorts, which I immediately tweeted: “Legacy isn’t the big IT problem. Entrenchment is. Entrenched investments, mindsets, skills, business process & information wiring. -me, now” Shortly afterwards, I followed up with: “what we have isn’t a technology problem, it’s a thinking problem.” Based on the huge (positive) response from the community on twitter, I shared that I was inspired to elaborate my tweets to an Entrenchment essay. So far though, the…
 
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    The TEC Blog

  • Arena Solutions: More Than Just a Pretty Facelift

    P.J. Jakovljevic
    16 May 2012 | 7:35 am
    For over a decade, Arena Solutions has been redefining the product lifecycle management (PLM) space with a suite of cloud applications that enable engineering, manufacturing, and their extended supply chains to work better together — from first prototype to full-scale production. In 2000, the two co-founders founded bom.com, a Web-based application for managing items, bills of material (BOMs), and engineering changes (this was the world’s first cloud-native PLM system). In 2002, bom.com changed its name to Arena Solutions and expanded into a full engineering change order…

  • 10 Tips for Checking Your Software Implementer’s References

    Aleksey Osintsev
    14 May 2012 | 2:37 pm
    Your organization has selected to purchase an enterprise resource planning (ERP) software—or any other type of software for that matter. The next step is to find the software provider that will deliver and implement the software for you. This can be the vendor, an independent software vendor (ISV), or an authorized reseller, often called a value-added reseller (VAR). Finding the right service provider for your organization is a challenging feat. Oftentimes, a positive reference from a company that has already performed software implementation with a selected VAR or software vendor seals the…

  • Product End-of-life: A Primer

    Gabriel Gheorghiu
    14 May 2012 | 2:09 pm
    There are five stages that usually make up the lifecycle of a product: introduction, growth, maturity, decline, and termination. During introduction, companies typically focus on the success of the product. Maturity is the stage when their focus is to take advantage of momentum and sell as much as possible. Only during maturity or decline do they start worrying about product end-of-life—which may be too late, as the transition from maturity to decline can happen very quickly (not to mention that there is no clear delimitation between stages, which means that a product can move from maturity…

  • AribaLIVE 2012 – Cloud B2B Commerce Coming of Age

    P.J. Jakovljevic
    14 May 2012 | 7:45 am
    After a hiatus of several years, the stars and planets were again aligned for me to be able to attend the AribaLIVE conference in early April 2012. And boy, what a difference several years can make! The last time I attended, in the mid-2000s, Ariba was behind its worst times of the early 2000s and the dotcom ”boom and crash.” For those that are not sure what I am talking about, in the early 2000s, Ariba had quite over-invested in its resource-heavy and inflexible client-server supplier exchanges and was bleeding cash. The turnaround started when the company decided to focus…

  • A Quick Look at Version 6.5 of Sugar CRM Professional

    Gabriel Gheorghiu
    11 May 2012 | 2:25 pm
    Sugar CRM announced the latest version of its customer relationship management (CRM) solution at Sugarcon 2012, its annual conference. After the event, I had a very interesting conversation with Jan Sysmans, senior director of product marketing, and Chris Bucholtz, editor-in-chief of CRM Outsiders, and would like to share the most interesting findings here with you. (more…) Share This
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    Pretzel Logic - Social and Collaborative Business

  • “The new business requirements of the social, mobile, consumer enterprise” – #SAPPHIRENOW

    Sameer Patel
    12 May 2012 | 1:11 pm
    I’m privileged to be doing a keynote discussion with ZDNet columnist and Asuret CEO Michael Krigsman at a pre-conference event at ASUG / SAP SAPPHIRE event tomorrow (Sunday).  The larger topic is consumerization of IT and the move to the Cloud, but in many ways, the idea is to talk about the reset of the relationship between IT and the LoB as purchase patterns move towards the latter. It’s a natural tendency for this to often be an antagonistic relationship But where this gets productive is when IT starts to understand the larger trends in changing expectations of prospects…

  • Tiny Insights. #bigdata

    Sameer Patel
    6 May 2012 | 10:14 am
    The carbon footprint of a beef burrito is 5 times that of a chicken burrito. That’s per Eugene Cordero, Professor at San Jose State University, and came my way via my pal, Frank Scavo, a few weeks ago. You want to take massive causes or opportunities and humanize them down to a single unit of “Human Computational Threshold” (which I think should be a standard hi-tech marketing measure in this current climate of buzzword bingo, BTW), that’s how you do it. You can keep going on about the impact of climate change and the virtues of sustainability, but nothing’s more…

  • Speaking Calendar for 2012 Shaping Up… #socbiz

    Sameer Patel
    1 Apr 2012 | 12:05 pm
    Speaking at a bunch of events this year. Here’s my calendar as it stands right now. Panel: El Dorado Ventures Portfolio CEO Summit, Cordevalle, CA. April 27th. Keynote: Social Business Summit, London. 31st May. Keynote and Closing FireSide Chat: WebCOM Montreal. 16th May. Social Business Forum, Milan: 4th June. Keynote: Defrag, Boulder. Nov 14-15. And of course, I’ll be doing something at SAPPHIRE NOW / ASUG Annual Conference 2012. There’s a few more in the works and I’ll update as they firm up. So looking forward to charting how we put the business back in Social…

  • Introducing the newest love of my life: Anneka Roxanne Patel

    Sameer Patel
    19 Mar 2012 | 4:32 pm
       

  • I’m joining SAP AG.

    Sameer Patel
    13 Mar 2012 | 1:08 pm
    A personal note. I’ve accepted the role at SAP for Global Vice President, Enterprise Collaboration and Social Software Solutions. In the fall of 2011 I began to chart the next chapter of my career. I’ve had an amazing run over the last 10 years. Since 2002, well before the dawn of social networking, I’ve had the chance to lead teams that managed large scale transformation initiatives for some of the most well known organizations to blend process, intelligence and collaborative approaches and technology, to accelerate performance. As we saw the entry of new social and…
 
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    Ultra Consultants

  • ERP and ROI – Theoretically Speaking

    Our Guest Blogger Program
    16 May 2012 | 6:50 am
    The process of calculating a Return on Investment (ROI) of an ERP system, in theory, starts with identifying the quantifiable savings returned to a manufacturer after implementing (or upgrading) the ERP software.  We say “in theory” because for a variety of reasons, calculating viable ROI measurements is a challenge for most small to medium sized manufacturers.  This is mainly because the costs of the new or upgraded ERP system are easy to identify.  The savings, in hard dollars, are not. This is understandable.  Most small to medium manufacturers are running at full throttle managing…

  • A Review of Plex Online’s Product Lifecycle Management

    richard
    14 May 2012 | 7:36 am
    I recently had the opportunity to review the Product Lifecycle Management functionality of Plex Systems’ ERP software.  I was curious how a browser based, Software as a Service ERP Suite would support our client’s set of requirements and was pleasantly surprised at what a saw during the demonstration.  Plex offers a fully functional PLM and Product Data Management suite that can be quickly adopted within a large range of industries. The Product Data Management module provides a folder structure within which you can create your own document organization.  Documents are added into…

  • Select the Right ERP Project Manager for a Successful Project

    Joe Cullen
    9 May 2012 | 1:55 pm
    At Ultra, we have been involved in many ERP Selection and ERP Implementation projects. Our experiences tell us, that while selecting a new ERP system can be a major effort for an organization, implementing that new ERP software system is often even a more challenging initiative.  An ERP implementation can last between 6 to 18 months, so positioning this project for success is critical. So, how does an organization increase the probability of a successful and timely implementation?  While there are many answers to that question, assigning the right employee to be the ERP Project Managermay…

  • Weighing the Factors to Upgrade vs. Migrating to New ERP

    Jim Deeter
    4 May 2012 | 8:27 am
    In the midst of a very dynamic business environment, many companies have delayed the decision to migrate their current legacy applications to newer and more robust technology.  We continue to see a large number of companies operating their organizations with systems that were implemented in the early nineties.  It is quite common to find a vast network of programs augmenting these applications that were developed outside the core system with multiple “best-of-breed” systems extending the core functionality.  Additionally we find that a myriad of spreadsheets have become the “system…

  • IFS – A Top Ten Pick

    Jeff Carr
    1 May 2012 | 11:51 am
    Last week we had the opportunity to meet with members of the IFS North American sales team in Chicago.  Led by sales chief, Mike Lorbieki, the team explained their marketing focus for ERP buyers in North America. IFS is a very focused ERP company. They are not trying to be all things to all buyers. They’re focused on their niche.  They provide one ERP product from one company internationally. Four Elements That Define IFS’s Market Projects Supply Chain Management Service and Assets Manufacturing This Focus Translate into Seven Vertical Markets Aerospace and Defense Industrial…
 
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